Senior Innovation & Operations Analyst - Facilities & Technology en Welltower

WELLTOWER – REIMAGINE REAL ESTATE WITH US 

At Welltower, we’re transforming how the world thinks about senior living and wellness-focused real estate. As a global leader in residential wellness and healthcare infrastructure, we create vibrant, purpose-driven communities where housing, healthcare, and hospitality converge. Our culture is fast-paced, collaborative, and endlessly ambitious—guided by our mantra: The only easy day was yesterday. 

We’re looking for bold, independent thinkers who thrive on challenge, embrace complexity, and are driven to deliver long-term value. Every team member is empowered to think like an owner, innovate fearlessly, and lead from where they stand. If you're passionate about outcomes and inspired by the opportunity to shape the future of healthcare infrastructure, we want you on our best-in-class team.  

ABOUT THE ROLE 

Lead comprehensive technology evaluation and pilot programs across senior living facilities, with focus on healthcare operations, business efficiency, and resident care technologies. Manage vendor relationships, ROI analysis, and implementation frameworks for large-scale technology adoption.

KEY RESPONSIBILITIES 

Technology Evaluation & Analysis

• Conduct comprehensive assessments of healthcare and operational technologies
• Develop detailed ROI models and business cases for technology implementations
• Lead vendor selection process including RFP development and contract negotiation
• Analyze market trends and emerging technologies relevant to senior living sector

Pilot Program Management

• Design and manage 3-5 technology pilots annually across multiple facilities
• Coordinate pilot implementation with facility operators, WT, and vendor teams
• Track pilot performance metrics and success criteria
• Develop scaling strategies for successful pilot programs

Vendor & Stakeholder Management

• Build and maintain relationships with technology vendors and industry partners
• Coordinate with internal teams including IT, operations, facilities, and procurement
• Manage vendor contracts, SLAs, and performance expectations
• Facilitate vendor presentations to executive leadership and investment committee

Process Development & Documentation

• Create standardized technology evaluation frameworks and decision criteria
• Develop implementation playbooks and best practices documentation
• Establish change management protocols for technology adoption
• Maintain technology inventory and performance tracking systems

Team Leadership & Development

• Supervise Technology Analysts and Implementation Project Manager
• Provide training and mentorship on evaluation methodologies and industry knowledge
• Coordinate team project assignments and resource allocation
• Support hiring and onboarding of additional team members

OTHER DUTIES 

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of this employee for this job.  Duties, responsibilities, and activities may change at any time with or without notice. 

TRAVEL 

Out of area and overnight travel may be expected.

MINIMUM REQUIREMENTS 

• Bachelor's degree in Engineering, Technology Management, or Business
• 7+ years experience in technology evaluation, healthcare technology, or consulting
• Strong analytical skills with proficiency in financial modeling and ROI analysis
• Experience managing vendor relationships and contract negotiations
• Project management experience with multi-site implementations

Employment is contingent upon the successful completion of a background check, drug screening, and verification of employment, education, and other credentials relevant to the position.   

WHAT WE OFFER

• Competitive Base Salary + Annual Bonus 

• Generous Paid Time Off and Holidays 

• Employee Stock Purchase Program – purchase shares at a 15% discount 

• Employer-matching 401(k) Program + Profit Sharing Program 

• Student Debt Program – we’ll contribute up to $10,000 towards your student loans! 

• Tuition Assistance Program 

• Comprehensive and progressive Medical/Dental/Vision options 

• Professional Growth 

• And much more! https://welltower.com/newsroom/careers/ 

ABOUT WELLTOWER 

Welltower® Inc. (NYSE: WELL) an S&P 500 company, is the world's preeminent residential wellness and healthcare infrastructure company. Our portfolio of 1,500+ Seniors and Wellness Housing communities is positioned at the intersection of housing, healthcare, and hospitality, creating vibrant communities for mature renters and older adults in the United States, United Kingdom, and Canada. We also seek to support physicians in our Outpatient Medical buildings with the critical infrastructure needed to deliver quality care. 

Our real estate portfolio is unmatched, located in highly attractive micro-markets with stunning built environments. Yet, we are an unusual real estate organization as we view ourselves as a product company in a real estate wrapper driven by relationships and unconventional culture. 

Through our disciplined approach to capital allocation powered by our data science platform and superior operating results driven by the Welltower Business System, we aspire to deliver long-term compounding of per share growth and returns for our existing investors – our North Star. 

Welltower is committed to leveraging the talent of a diverse workforce to create great opportunities for our business and our people. EOE/AA. Minority/Female/Sexual Orientation/Gender Identity/Disability/Vet