Human Services Assistant en City of Winchester, VA

About the Department

Duties and Responsibilities:

• Client Reception and Communication - Serve as the first point of contact for individuals visiting or calling the agency by greeting clients, answering phones, providing general information, and directing inquiries to appropriate staff or services
• Administrative and Records Management - Perform a variety of clerical and administrative duties including processing documents, maintaining accurate electronic records, and ensuring compliance with agency procedures for data entry and document handling
• Program Support and Applicant Screening - Assist with benefit program operations by registering applications and supporting caseworkers in the coordination of client services

• High School Diploma or GED
• Associate's degree preferred with coursework in subjects such as social work, human services, social or behavioral science, business or related field
• Valid driver's license
• Bilingual in Spanish is required