Supportive Services Data Coordinator en Foundation Communities

The Supportive Services Data Coordinator effectively manages data collection, entry, and analysis to support program operations, ensure compliance with grant requirements, and enhance service delivery within supportive housing programs.

**NEW FC EMPLOYEES ELIGIBLE FOR $2,000 BONUS**

Primary Duties/Responsibilities:

• Enters, compiles and monitors data collection in Efforts to Outcomes (ETO) software and internal tracking systems. Conducts monthly ETO data audits to ensure completeness and accuracy of data. 
• Analyzes data to identify trends or gaps and create compelling data insights based on service delivery.
• Collects, monitors and enters programming data, client background information and third party client notes are accurate in internal systems. 
• Oversees the resident grievance process from initial grievance submission to response, tracks and analyzes data collected about grievances.
• Assists the grant team by running monthly reports across data platforms and submitting by strict deadlines.
• Develops efficient procedures for collection of resident data across Supportive Housing programs.
• Coordinates the purchasing of items such as office supplies and bulk items for residents.
• Supports new staff onboarding process by maintaining new hire documentation and training information.
• Assists grant managers with maintaining appropriate client files and help with preparing for internal and external file audits. Assists grant managers with collecting and processing enrollment documents, tracking grant enrollments/exits, and outcome tracking.
• Provides general administrative support as needed.

Minimum Requirements:

• At least 1-2 years of experience in data entry, management, or coordination, preferably in a social services or nonprofit environment.
• Proficiency in data entry and management software.
• Strong skills in Microsoft Office Suite and proficiency in Excel (strong knowledge of formulas including: vlookups, pivot tables, index, etc.)
• Familiarity with SAP Business Objects/BI is a plus (not required)
• Familiarity with database management and reporting tools.
• Attention to detail, precision in data entry.

Working Conditions/Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Physical demands: While performing the duties of this job, the employee is seated in an office setting and is regularly required to see, talk and hear. The employee frequently is required to stand, walk, and sit. The employee is frequently required to use hands. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus.
• Work environment: The work conditions usually take place in an office setting. The noise level in the work environment is usually moderate/high. As an organization committed to diversity, equity, and inclusion we seek applicants from all backgrounds to join our teams, and we encourage our employees to bring their authentic, original, and best selves to work.

Compensation

Full-Time, Hourly, Non-Exempt, Salary Range: $26.00 – 28.00/hr. 

This position profile identifies the key responsibilities and expectations for performance. It cannot encompass all specific job tasks that an employee may be required to perform. Employees are required to follow any other job-related instructions and perform job-related duties as may be reasonably assigned by his/her supervisor.

Foundation Communities provides an excellent benefits package including employer paid health benefits, 401(k) investment opportunity, Employee Assistance Program, paid vacation, holiday, and sick time.

 Foundation Communities is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, veteran status, sexual orientation & gender identity.