Quality Assurance Manager: 1st shift; Monday-Friday 7am-3:30pm en undefined

Skills Inc., one of Washington State’s largest aerospace suppliers offers world-class, competitively-priced products and services which exceed customer’s requirements for rigorous standards and excellence. We are a fully integrated, self-funded non-profit with a social mission to train, employ and serve persons with disabilities and our community. 

JOB SUMMARY 

As part of our recent growth, we are seeking an experienced Quality Assurance Manager to join our manufacturing team. The ideal candidate will be the primary point of contact for employee driven quality related issues, customer and supplier inquiries, audits, and quality/operational improvement activities. 

ESSENTIAL DUTIES AND RESPONSIBILITIES

•    Team oriented and able to develop constructive, cooperative, long-term working relationships to support a culture of inclusion consistent with Skills social mission. 

•    Support and lead internal/external audits to ensure and verify compliance to all applicable requirements including FAA, AS9100, Nadcap, and Customer specific requirements.

•    Provide comprehensive, technical advice, support, and training to manufacturing and inspection personnel.

•    Develop, maintain, implement, and deliver training curriculums to support quality related and inspector competencies.

•    Forecast staffing requirements and work with leadership and HR to have sufficient staff identified and trained to meet production needs.

•    Assess quality performance trends and develop quality improvement initiatives.

•    Work closely with the Continuous Improvement Manager to refine and enhance products and processes by applying continuous improvement and lean manufacturing principles and techniques.

•    Modify and develop work instructions and inspection documents to ensure compliance with product, process, and system requirements.

•    Lead and complete timely Root Cause Corrective Action (RCCA), 5-Why Analysis, or similar systematic approach to investigate and solve product and process nonconformities.

•    Comply with all federal, state, company, and customer requirements.

SUPERVISORY RESPONSIBILITIES

This position is responsible for direct management and supervision of department employees, including Inspection Personnel, Quality Engineers and additional SME’s. Carries out these responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

PREFERRED QUALIFICATIONS 

•    Able to communicate and provide technical assistance with internal and external customers at all levels of our organization.

•    Team oriented. Excellent interpersonal skills and able to be effective in a wide variety of situations with a wide variety of personalities. 

•    In-depth knowledge of aerospace drawings, specifications, and machine tools as well as manufacturing processes. 

•    In-depth knowledge of manufacturing practices, including CNC machining, sheet metal disciplines, forming (hot and cold), assembly, and inspection. 

•    In-depth knowledge of quality engineering theories and principles, inspection techniques, tools, and equipment.  

•    Solution oriented, able to define problems, collect data, establish facts, and quickly draw conclusions to solve a wide range of difficult problems in practical and cost-effective ways.

•    Thorough knowledge of AS9100 quality system requirements and their application.

•    Expert in Root Cause Corrective Action (RCCA), 5-Why Analysis, or similar systematic approach to problem solving.

•    Proficient with Microsoft Outlook, Word, and Excel. 

•    Ability to write clear, accurate, comprehensive, and concise communications and documents. 

LANGUAGE SKILLS

•    Ability to read, write, communicate, and/or follow written and verbal instructions in English. Use of American Sign Language or adaptive technology is acceptable in this position. 

CONFIDENTIALITY 

The responsibilities of this position may require an individual to access and hold in confidence certain information. This means that information and/or documentation acquired about employees, suppliers, customers, business practices, and all other related information remains confidential.  

PREFERRED EDUCATION/EXPERIENCE

•    Minimum of ten (10) years aerospace manufacturing and inspection experience or related work experience. 

•    Minimum of Five (5) years of supervisory/management experience in an aerospace manufacturing role

•    Continuous/Lean Improvement - Six Sigma Green Belt 

•    ASQ Certified Quality Engineer or Quality Manager 

ITAR – US PERSON STATUS

Due to Skills Inc.’s participation in the defense industry, International Traffic in Arms Regulations (ITAR) requires that access to sensitive information and material pertaining to defense and military related technologies may only be accessed, viewed or shared by US Persons as defined by law.  A "US Person" can be a US citizen; a lawful permanent legal resident or an individual who has been admitted as a refugee or asylee. 

PHYSICAL DEMANDS/WORK ENVIRONMENT

The physical demands and work environment described here are representative of those that must be met by the employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

•    Frequent periods of standing and/or movement.

•    Frequent periods of sitting at a work station.

•    Frequent repetitive motions.

•    Occasional exposure to loud noises.

•    Occasional ability to lift up to 35 pounds.

•    Occasional exposure to chemical smells.

Definitions:

Constant (5-8 hrs. /shift)

Frequent (2-5 hrs. /shift)

Occasional (Up to 2 hrs. /shift)

SHIFT ASSIGNMENT

1st Shift; Monday-Friday 7am-3:30pm

TOTAL REWARDS SUMMARY

At Skills Inc., our most important partnership is the one we share with our employees. We are dedicated to supporting the health and well-being of our employees and their dependents, which is why we offer a comprehensive and valuable benefits package that includes medical, dental, vision, life and AD&D insurance, paid time off and a 401(k) savings plan to eligible employees.

SALARY DESCRIPTION

Please note that the salary information shown below is a general guideline only.  Salaries are based upon candidate experience and qualifications, as well as market and business considerations. Skills Inc. is a self-supporting Social Enterprise and is organized as a 501 (c) (3) non-profit. We have three lines of business; Aerospace Manufacturing, Aerospace Finishing, and Business Solutions, that operate in 2 locations. Skills Inc. employs over 250 people and our social mission is to train, employ and serve persons with disabilities. We accomplish our mission three ways; direct hire, vocational programs and services, and as a resource to the community.

Salary Range: $125k-$150k

BENEFITS SUMMARY

• Paid Vacation*
• Paid Sick 
• 401(k) with a percentage company-match contribution*
• Paid holidays*- prorated based on shift
• Medical, dental, vision, and life insurance*
• Long-term disability*
• Employee Assistance Plan 

 EEO and ADA STATEMENT

Skills Inc. is committed to cultivating a culture of diversity, equity, and inclusion. We invite employees, participants in our services, vendors, and customers to bring their authentic selves to every interaction. We strive to represent the communities in which we serve. We aspire to see and value people across the spectrums of age, ability, gender, race, sexual orientation, perspectives, and other visible and invisible differences. Skills Inc. embraces equitable practices at the center of our daily work and, believe our organization is stronger for it. Skills Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

OTHER DUTIES

This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required. New responsibilities, activities, and duties may be modified or added at any time by a member of the management team.