Runner/Busser | Chi Chi Restaurant en Avalon Hotel & Bungalows Palm Springs / Avalon PS HM, LLC

Job Summary

As a Runner/Busser at Chi Chi Restaurant, you play a vital role in delivering a polished and memorable dining experience by supporting servers, maintaining clean and organized service areas, and ensuring prompt, gracious service. You embody our warm, attentive hospitality style and contribute to a smooth, efficient front-of-house operation.

Essential Job Duties and Responsibilities

• Support kitchen staff by assisting with basic food preparation tasks, such as slicing bread, portioning condiments, or garnishing dishes, to expedite service and maintain quality standards.
• Engage with guests in a friendly and attentive manner, providing assistance with menu selections, answering questions about dishes, and accommodating special requests to enhance the overall dining experience.
• Assist with beverage service by refilling water glasses, delivering non-alcoholic beverages to tables, and assisting bartenders with preparing and serving drinks, ensuring timely and efficient service.
• Provide tableside assistance to guests, including refilling condiments, replacing utensils, and addressing any additional needs or requests promptly and courteously.
• Support restaurant staff during special events or private dining functions by assisting with set-up, service, and cleanup tasks, ensuring that guest needs are met and exceeded.
• Maintain cleanliness and sanitation standards throughout the dining area, including wiping down tables, chairs, and countertops, and promptly clearing away used dishes and utensils to ensure a clean and inviting environment for guests.
• Monitor and replenish supplies at service stations, including condiments, napkins, and utensils, to ensure smooth and efficient service during peak dining hours.
• Assist restaurant management with administrative tasks, such as updating reservation lists, printing menus, or organizing seating arrangements, to support efficient operations.
• Handle guest feedback and inquiries professionally and promptly, addressing any concerns or complaints with a positive attitude and seeking resolution to ensure guest satisfaction.
• Actively participate in training and development opportunities to enhance your knowledge and skills in food and beverage service, hospitality standards, and guest relations.
• A key requirement for this role is punctuality, including showing up on time for scheduled shifts, ready to work, and adhering to all rest and meal break standards as well as the company's attendance policy.

Qualifications and Education:

• Must have and maintain a valid Riverside County Food Handler's card and Responsible Beverage Server certification.
• Previous experience in a similar role within a restaurant, café, or hotel environment, demonstrating a strong commitment to delivering exceptional service.
• Knowledge of food and beverage service procedures, including basic food preparation techniques, table service etiquette, and sanitation standards.
• Excellent communication and interpersonal skills, with the ability to interact positively with guests and colleagues in a fast-paced, customer-focused environment.
• Strong attention to detail and organizational skills, with the ability to multitask and prioritize tasks effectively to meet guest needs and operational requirements.
• Adaptability and flexibility to work variable shifts, including mornings, evenings, weekends, and holidays, as dictated by the needs of the restaurant and its guests.

About Avalon PS HM, LLC

Avalon PS HM, LLC is a dynamic and diverse team of passionate individuals united by a shared love for hotels and the art of hospitality. Our philosophy is straightforward: excellence is our standard, and anything less simply doesn't meet our expectations. We actively seek out the best talent, both from within the industry and beyond, to join us as we build a new kind of lifestyle hospitality company—one inspired by timeless traditions and focused on innovation. The work we do is challenging and fast-paced, but it’s also incredibly rewarding.

AVALON HOTEL & BUNGALOWS PALM SPRINGS

An old-world hideaway in the heart of Palm Springs, Avalon is a desert oasis tucked into the foothills of the San Jacinto Mountains. With 70 Spanish-style lodgings, including romantic studios and 13 private villas; 3 cabana-lined pools; the acclaimed Chi Chi restaurant; and the restorative Estrella Spa, it’s no secret while Avalon’s sun-kissed, lush, citrus tree-lined grounds have been a Hollywood playground since the 1930s.

Equal Opportunity Employer

At Avalon PS HM, LLC, we are committed to providing equal employment opportunities to all employees and applicants. We make decisions based on merit, regardless of race, color, religion, sex, national origin, age, disability, gender, gender identity or expression, genetics, or any other characteristic protected by federal or state law. We utilize E-Verify to verify the identity and employment eligibility of all new hires.

Fair Chance Hiring

In compliance with local Fair Chance Hiring Ordinances, Avalon PS HM, LLC will consider qualified applicants with criminal histories on an individualized basis, ensuring fair treatment and equal opportunity for all.