Operations Manager (47183) en British Council

We support peace and prosperity by building connections, understanding and trust between people in the UK and countries worldwide. For 90 years we have shaped brighter futures through education, arts, culture, language, and creativity.

Working with people in over 200 countries and territories, we are on the ground in more than 100 countries.

We connect. We inspire.

Operations Manager 

The Role:
 

The Operations Manager will support the Head of Implementation in planning, monitoring, and delivering a long-term, large-scale project. They will lead the implementation of various project activities, including data collection and analysis to support monitoring and evaluation. The role ensures that implementation aligns with the project’s strategic objectives and British Council internal policies.

Main accountabilities but not limited to the following:  

Project Management 

• Leads and monitors the implementation of assigned project components, ensuring quality through close coordination with the Technical Lead.
• Manages an academic and administrative team to deliver and monitor the project in alignment with corporate policies and stakeholder requirements.
• Prepares progress and technical reports in line with stakeholder-agreed guidelines and deadlines.

Relationship & Stakeholder Management

• Maintains effective communication and engagement with stakeholders, ensuring their needs and expectations are addressed throughout the project lifecycle.
• Manages relationships with delivery partners, overseeing procurement and contracting processes to ensure effective service delivery.
• Holds suppliers to account for delivering against contract.

Strategy and/or Planning

• Creates a detailed implementation plan integrating schedule of activities, deliverables, financial resources, quality management, communications plan, risk assessment and mitigation, indicators, among others.
• Works hand in hand with the Head of Implementation to make strategic decisions, thus mitigating possible risks during the implementation. 
• Liaises effectively with different units across the organisation to ensure coordination, alignment, and efficient implementation of project activities, fostering collaboration and knowledge sharing.

Commercial and Financial Management

• Monitors project budget, expenditure, and cash flow, ensuring alignment with stakeholder requirements and British Council policies.
• Supervises and approves financial reports, including supporting documents for external partners, in coordination with the Head of Implementation.
• Ensures compliance with stakeholder and British Council policies, including detailed withholding tax reports to DIAN.

Requirements of the role:

• Five (5) years of professional experience in large-scale projects, preferably in the educational or social sectors.
• First degree or equivalent in a relevant field
• Experience managing projects from start to finish and familiarity with project life-cycles.
• Excellent understanding of data administration and management functions (collection, analysis, distribution etc.)
• Familiarity with modern database and information system technologies.
• Proficient in Excel, Access.
• Understanding of procurement, evaluation and reporting requirements of projects.
• Experience of managing stakeholders
• Experience of using technology in project delivery.

Desirable:

• Proven experience of managing project finances.
• Good understanding and experience of supporting monitoring and evaluation

Closing Date:  Applications will close at 23:59 on 29 October 2025 South Africa Time / 22:59 UK Time/ 16:59 COT

***We request that applications be submitted in English

You must have the legal right to work in the country at the time of application.

Mobility / relocation / visa sponsoring support will not be provided. 

Important Information:

Department: English and School Education

Contract Duration: One (1) Year Fixed Term

Gross Monthly Salary: COP 5,800,000

Location: Bogota, Colombia 

British Council supports working in new ways such as hybrid working, subject to full approval by line management and conditional upon our ability to provide the appropriate level of service. This may not be appropriate for all roles but can be explored at interview.

A connected and trusted UK in a more connected and trusted world.

Equality, Diversity and Inclusion Statement

We are committed to equality, diversity and inclusion and welcome applications from all sections of the community as we believe that a diverse workforce gives added depth to our work. The British Council is a Disability Confident Employer. The Disability Confident scheme helps challenge attitudes, increase understanding of disability and ensure staff are drawn from the widest possible pool of talent. We guarantee an interview for disabled applicants who meet the minimum role requirements. We welcome discussions about specific requirements or adjustments to enable participation and engagement in our work and activities.

Safeguarding Statement

The British Council is committed to safeguarding children, young people and adults who we work with. We believe that all children and adults everywhere in the world deserve to live in safe environments and have the right to be protected from all forms of abuse, maltreatment and exploitation as set out in article 19, UNCRC (United Nations Convention on the Rights of the Child) 1989. Appointment to positions where there is direct involvement with vulnerable groups will be dependent on thorough checks being completed in line with legal requirements and with the British Council’s Safeguarding policies for Adults and Children.

If you experience any difficulties with submitting your application, please email [email protected]