Product Manager (Melbourne, VIC, AU, 3008) en IDP Education

About IDP

IDP is the global leader in international education services, delivering global success to students, test takers and our partners, through trusted human relationships, digital technology and customer research. An Australian-listed company, we operate in more than 50 countries around the world.

Our team is comprised of over 7,000 people of various nationalities, ages and cultural backgrounds. Proudly customer-first, our expert people are powered by global technology. Together, we offer unmatched services, helping local dreams become realities, all over the world.

Learn more at www.careers.idp.com

Role purpose

IDP is seeking a dynamic Product Manager to lead a portfolio of student placement products that are central to our global impact to shape exceptional student experiences through innovative product leadership.

This is a maternity cover role based out of Melbourne, offering a unique opportunity to drive digital transformation, enhance customer journeys, and contribute to the growth of IDP’s omnichannel student placement services.

What you'll do

• Lead product strategy and roadmap development for student experience initiatives; including AI initaitives.
• Champion customer-first thinking, using data, research, and co-design to shape meaningful solutions.
• Drive commercial success through value proposition development, performance tracking, and go-to-market planning.
• Collaborate globally with cross-functional teams across product, CX, tech, and operations.
• Mentor and guide Product Owners, fostering a culture of innovation and continuous improvement.

What you bring

• Proven success managing commercialized products across their lifecycle.
• Strong analytical skills and a customer-centric mindset.
• Experience in digital and physical service environments, ideally within education or tech.
• Leadership capabilities with a collaborative and agile approach.
• Passion for improving processes and delivering impactful customer experiences.