Gatehouse Monitor | LBM en The Building Center, Inc.

Job Title: Gatehouse Monitor | LBM

Reports To: Customer Service & Retail Manager

FLSA Status: Hourly, Non-Exempt

Department: Customer Service

Division: Pineville

Summary

Responsible for checking material loaded against appropriate paperwork for all inbound and outbound vehicles and for maintaining accurate records.

Job Duties

Customer Pickups

• Check in detail all customer pickup sales invoices versus material loaded
• Properly document all sales invoices
• Image all sales invoices

Deliveries

• Check in detail all outbound deliveries
• Review delivery ticket versus material loaded
• Identify any errors on the material loaded
• Prohibit delivery to proceed until errors are corrected
• Properly document all delivery tickets

Stock Transfers

• Check in detail all branch-to-branch stock transfers
• Review stock transfer ticket versus material loaded
• Identify any errors on the material loaded
• Properly document all stock transfers
• Receive stock transfers in the system
• Scan all received stock transfers into system
• Sending Branch – Prohibit stock transfer to proceed until errors are corrected
• Receiving Branch – Identify exact steps required to correct
• Relay corrective action to both branch Operations Managers

Receiving

• Maintain files of all purchase order receivers for stock and special-order material
• Provide imagery of material being received
• Check in detail all received material
• Identify any errors on the material being received
• Document any errors on bill of lading from driver and on purchase order receiver
• Scan purchase order receiver and bill of lading into BisTrack
• Promptly provide all documents to the receiving department

Credit Return Notes

• Start credit notes for customer returned material
• Document all material being returned in BisTrack
• Provide imagery of material being returned

Reporting

• Make a copy of any purchase order, delivery note, stock transfer, and CPU that has any kind of error
• Document all material with need of correction on the copy of the document
• Scan these documents daily and email to appropriate contact; email to General Manager and copy to Operations if related to sales orders or stock transfers; email to buyer if related to purchase orders that cannot be received until corrected
• Perform other duties, as assigned

Qualifications & Requirements

• Proficient with Microsoft Outlook and Excel
• Prior experience in a construction, manufacturing, or warehouse environment is strongly preferred
• Familiarity with shipping, receiving, inventory management, or material handling processes is preferred
• Strong attention to detail
• Ability to read and comprehend simple instructions, short correspondence, and memos.
• Ability to add, subtract, multiply, and divide into all measure units, using whole numbers, common fractions, and decimals.
• Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

Education/Experience

• High School Diploma or General Education Degree (GED); or equivalent combination of education and experience. Previous experience in receiving, shipping, or inventory management is preferred.
• Minimum of 1 year of experience in receiving, shipping, inventory management, or related role within construction, manufacturing, or warehouse environment is preferred.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

Disability Benefits

401(k) Employer Match and Profit Sharing

Group Term & Voluntary Life Insurance

Paid Time Off

Paid Holidays

Work Environment

While performing this job’s duties, the employee is regularly required to stand, walk, use hands, and reach with hands and arms. The employee is occasionally required to sit, climb, balance, stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 70 pounds.

While performing this job’s duties, the employee is regularly exposed to moving mechanical parts, outdoor weather conditions, and vibration. The employee is occasionally exposed to wet or humid conditions (non-weather); work in precarious places; extreme cold (non-weather); and extreme heat (non-weather).

ABOUT THE ORGANIZATION

Founded in Charlotte in 1977, The Building Center, Inc. has grown from a single location into one of the largest privately held lumber and building materials dealers in the United States. Nearly five decades later, we remain family-owned and family-driven, guided by the same commitment we started with: to be our customers’ most valued building partner.

With more than 200 trucks on the road and a strong network of divisions strategically located throughout the Carolinas, we deliver consistent, reliable service to builders across the region. Our divisions include:

• South Carolina: Easley, Columbia, Holly Hill, Georgetown
• North Carolina: Rock Hill, Boone, Monroe, Ocean Isle Beach, Pineville, Gastonia, Greensboro, and Mebane

Our regional strength allows us to purchase and sell branded and commodity products at competitive prices, while tailoring our inventories to match local building practices, architectural trends, and the unique needs of each market. Beyond supplying materials, we provide a full range of manufacturing support—including truss plants in North and Central North Carolina, millwork and door shops in the Triad and Charlotte metros, and custom fabrication in Pineville, where we also craft specialty products like reclaimed lumber flooring, cabinetry, mantles, and siding.

What makes The Building Center truly different is our culture and our people. We believe construction is, at its heart, a people business—built on relationships, trust, and hard work. Our values of service, integrity, and dependability guide us in every interaction, whether we’re serving customers, supporting our communities, or developing our employees.

When you join The Building Center, you become part of a company with deep roots, a bold vision, and a culture where you can grow, contribute, and make a real impact. Together, we’re not just delivering materials—we’re helping to build communities, futures, and lasting success.

Equal Employment Opportunity & Reasonable Accommodation

The Building Center, Inc. is an Equal Opportunity and Affirmative Action Employer. We consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender, gender identity, national origin, protected veteran status, or disability, in accordance with federal, state, and local laws.

We are committed to providing reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act Amendments Act (ADAAA). If you require an accommodation to apply for a position, please contact us at (704) 889-8182 or [email protected].