Process Owner en Principal Financial Group

What You'll Do:

The role of a process owner involves overseeing a specific business process from end-to-end within an organization. Process owners are accountable for the ongoing performance and strategic design of end-to-end business processes across the operating environment.

• Take ownership of a specific business process from end-to-end (starts with the customer, ends with the customer), understanding its objectives, inputs, outputs, and dependencies within the organization. Create impact analysis/CBA, present findings to stakeholders, and actively participate in prioritization decisions to drive process improvement and alignment with business goals.
• Promote a culture of continuous improvement by encouraging feedback, implementing best practices, and driving innovation in process design and execution. Develop and maintain multi-year roadmaps for process design, improvement, and capital spend, while analyzing the current state, identifying areas for improvement and root causes of issues, and developing strategies to optimize efficiency, effectiveness, and quality.
• Document and maintain detailed process maps, standard operating procedures (SOPs), and other relevant documentation to ensure clarity and consistency in process execution.
• Collaborate with stakeholders across different departments or functions to gather requirements, solicit feedback, and ensure alignment with organizational goals and objectives.
• Establish key performance indicators (KPIs) and metrics to monitor the performance of the process, track progress over time, and identify opportunities for further improvement.
• Identify potential risks, bottlenecks, or compliance issues associated with the process and develop controls to eliminate or mitigation strategies to minimize adverse impacts on operations.
• Support change initiatives related to process improvements, ensuring proper communication, training, and support to facilitate smooth transitions and adoption.
• Perform other job-related duties or special projects as required.

Who You Are:

• 6+ years of related work experience in process management, business process reengineering, or similar roles, preferably within a relevant industry or sector or equivalent demonstrated through one or combination of the following: work experience, training, military experience or education.
• Bachelor's degree in business administration, operations management, engineering, or a related field preferred.
• Relevant certifications (e.g., Six Sigma, Lean, BPM) preferred.
• Strong analytical skills with the ability to analyze complex processes, identify inefficiencies, and develop data-driven solutions.
• Excellent communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams and communicate complex concepts to diverse audiences.
• Project management skills, including the ability to plan, organize, and prioritize tasks effectively to meet deadlines and deliverables.
• Proficiency in process modeling tools, workflow automation software, and other relevant technologies to support process design and optimization efforts.

Salary Range Information:Salary ranges below reflect targeted base salaries. Non-sales positions have the opportunity to participate in a bonus program. Sales positions are eligible for sales incentives, and in some instances a bonus plan, whereby total compensation may far exceed base salary depending on individual performance. Actual compensation for all roles will be based upon geographic location, work experience, education, licensure requirements and/or skill level and will be finalized at the time of offer.Salary Range:$81900 - $182400 / yearTime Off Program:Flexible Time Off (FTO) is provided to salaried (exempt) employees and provides the opportunity to take time away from the office with pay for vacation, personal or short-term illness. Employees don’t accrue a bank of time off under FTO and there is no set number of days provided.Pension Eligible:YesAdditional Information:

Job Level

We’ll consider talent at the next level with the right experiences and skills.

• 8+ years of related work experience in process management, business process reengineering, or similar roles, preferably within a relevant industry or sector or equivalent demonstrated through one or combination of the following: work experience, training, military experience or education.
• Bachelor's degree in business administration, operations management, engineering, or a related field preferred.

 

Location

This role offers in-office, hybrid (blending at least three office days in a typical workweek), and remote work arrangements (only if residing more than 30 miles from Des Moines, IA, Charlotte, NC, and Raleigh, NC). You’ll work with your leader to figure out which option may align best based on several factors.

 

Work Authorization/Sponsorship

At this time, we're not considering candidates that need any type of immigration sponsorship (additional work authorization or permanent work authorization) now or in the future to work in the United States? This includes, but IS NOT LIMITED TO: F1-OPT, F1-CPT, H-1B, TN, L-1, J-1, etc. For additional information around work authorization needs please use the following links.

Nonimmigrant Workers and Green Card for Employment-Based Immigrants

 

Investment Code of Ethics

For Principal Global Investors positions, you’ll need to follow an Investment Code of Ethics related to personal and business conduct as well as personal trading activities for you and members of your household. These same requirements may also apply to other positions across the organization.

 

Experience Principal

At Principal, we value connecting on both a personal and professional level. Together, we’re imagining a more purpose-led future for financial services – and that starts with you. Our success depends on the unique experiences, backgrounds, and talents of our employees. And we support our employees the same way we support our customers: with comprehensive, competitive benefit offerings crafted to protect their physical, financial, and social well-being. Check out our careers site to learn more about our purpose, values and benefits.

 

Principal is an Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

 

Posting Window:We will accept applications for 3 full days following the Original Posting Date, after which the posting may remain open or be removed based upon applications received. If we choose to post the job again, we will accept additional applications for at least 1 full day following the Most Recently Posted Date. Please submit applications in a timely manner as there is no guarantee the posting will be available beyond the applicable deadline.Date First Posted (TTF):10/7/2025Latest Post Date: Careers - US:10/13/2025

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