Associate, Relationship Manager Support, Global Subsidiary Banking en MUFG

Do you want your voice heard and your actions to count?

Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world’s leading financial groups. Across the globe, we’re 150,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.

With a vision to be the world’s most trusted financial group, it’s part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career.

Join MUFG, where being inspired is expected and making a meaningful impact is rewarded.

Job Responsibilities

• Responsible for deal processing and execution from end-to-end and support to ensure smooth delivery of services

• Build a robust SOP on various work streams and maintain close communicate with internal stakeholders

• Support RM in preparing the forms and paperwork required for internal approvals

• Support RM in fronting the customers on all operational requirement

• Work in partnership with Middle Office, Operations and Customer Service to ensure smooth processing of transactions

• Work in partnership with Compliance and Legal to ensure all process are in full compliance; and ensure all deviations are properly documented and supported

• Provide timely reporting on operational matters and regular monitoring to ensure workflow process is smooth

• Maintain good housekeeping, and ensure prompt turnaround time, and responses are reasonable, and escalation of any operational risk issues.

• Work in partnership with RM teams to provide seamless pre- and post-sales support and ensure customers’ satisfaction

Requirements

• Degree qualified

• Minimum 5 years’ experience in banking and finance industry, particularly, operational support or customer service

• Project management or coordination skills to collaborate across other teams

• Familiar and comfortable with process – oriented tasks

• Good understanding of corporate banking products, and services

Mitsubishi UFJ Financial Group (MUFG) is an equal opportunity employer. We view our employees as our key assets as they are fundamental to our long-term growth and success. MUFG is committed to hiring based on merit and organsational fit, regardless of race, religion or gender.