Senior Network Engineer, Routing and Switching en Pythian

Senior Network EngineerBased in Hyderabad or Bangalore | Hybrid role | Routing and Switching expertiseWhy Pythian:At Pythian, we are experts in strategic database and analytics services, driving digital transformation and operational excellence. Pythian, a multinational company, was founded in 1997 and started by ensuring the reliability and performance of mission-critical databases. We quickly earned a reputation for solving tough data challenges. We were there when the industry moved from on-premises to cloud environments, and as enterprises sought more from their data, we expanded our competencies to include advanced analytics.Today, we empower organizations to embrace transformation and leverage advanced technologies, including AI, to stay competitive. We deliver innovative solutions that meet each client’s data goals and have built strong partnerships with Google Cloud, AWS, Microsoft, Oracle, SAP, and Snowflake. The powerful combination of our extensive expertise in data and cloud and our ability to keep on top of the latest bleeding edge technologies make us the perfect partner to help mid and large-sized businesses transform to stay ahead in today’s rapidly changing digital economy.Why you:As a Network Engineer, you will be responsible for providing 24/7 network support to clients across the globe. We are looking for candidates with a proven track record and enthusiasm for working in a fast-paced environment, particularly those experienced in enterprise network operations and handling escalations and severe cases. If this is you, and you wonder what it would be like to work at Pythian, reach out to us and find out!  Intrigued to see what a life is like at Pythian? Check out #pythianlife on LinkedIn and follow @loveyourdata on Instagram!Not the right job for you? Check out what other great jobs Pythian has open around the world! Pythian Careers

What you will be doing:

Administration and management of complex networking solutions in enterprise data centers and remote offices across the globe. 

Extensive working experience on Cisco Catalyst and Nexus switches, along with Cisco ISR Routers.

Expert knowledge of ARP, MAC Address Table, VLAN, Spanning Tree Protocol, Ether channel, Switch Stacking, HSRP/VRRP, Access Lists (ACL), and NAT.

Hands-on experience in Enterprise LAN and WAN configuration and troubleshooting.

Strong knowledge of networking fundamentals, including TCP/IP, BGP, OSPF, MPLS, VPN technologies (IPSec, GRE), and routing/switching principles.

Hands-on experience in implementing security measures like access control lists (ACLs) and firewall policies to protect the network

Must have experience in enterprise network operation in handling escalation and severity cases.

Coordination with ISP, clients and onsite technical teams for troubleshooting network and security incidents. 

Providing permanent remediation for affected endpoints in our network environment

Documenting network issues related to Incidents with in-depth event logs, RCA, and evidence

IOS/firmware upgrade in Cisco network devices as and when required

Good to have experience on configuring and troubleshooting CISCO wireless controllers, Aerohive Products.

Independently drive P2/P1 Technical calls from the network's end, demonstrating exceptional communication and problem-solving skills to de-escalate situations and provide clear, concise updates to clients.

Excellent client-facing communication skills and the ability to handle and manage client interactions and escalations independently, ensuring client satisfaction and timely resolution of critical issues.

Work in a billable environment and achieve those targets associated with your position.

What do we need from you?

5 - 10 years of experience in implementing and managing multi-vendor network solutions.

Expert-level experience in Routing and Switching.

Prior experience collaborating with global clients from the US, Europe, and APAC regions

Excellent communication skills, both written and verbal, with a proven ability to manage client expectations and handle high-pressure situations effectively.

Must be able to effectively handle multiple projects simultaneously

Strong analytical and problem-solving skills, with a focus on delivering effective solutions and managing client escalations efficiently.

CCNA or CCNP Certifications are an asset

What do you get in return?

Love your career: Competitive total rewards and salary package. Blog during work hours; take a day off and volunteer for your favorite charity.

Love your work/life balance: Flexibly work remotely from your home, there’s no daily travel requirement to an office! All you need is a stable internet connection.

 Love your coworkers: Collaborate with some of the best and brightest in the industry!

Love your development: Hone your skills or learn new ones with our substantial training allowance; participate in professional development days, attend training, become certified, whatever you like!

 Love your workspace: We give you all the equipment you need to work from home including a laptop with your choice of OS, and an annual budget to personalize your work environment!  

Love yourself: Pythian cares about the health and well-being of our team. You will have an annual wellness budget to make yourself a priority (use it on gym memberships, massages, fitness and more). Additionally, you will receive a generous amount of paid vacation and sick days, as well as a day off to volunteer for your favorite charity.

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