Customer Service Representative (Munich) en Mouser Electronics Inc.

We continue to grow. Grow with us!

For the expansion of our team in Munich we are looking for a motivated and dedicated

Customer Service Representative (m/f/d)

for the next possible start date.

What to expect:

• Providing comprehensive and individual support of customer inquiries via telephone, web, e-mail and fax
• Processing orders, quotations and complaints following our "Service Excellence" approach 
• Establishing and maintaining long-term customer relationships
• Verifying and ensuring product quality and delivery dates in close cooperation with our parent company in the U.S.
• Supporting our customers throughout the ordering process and advising them on our product range
• Collaborating with other departments to best meet the customers’ needs 

What we are looking for:

• Successful completion of vocational training or a comparable qualification
• At least one to two years of relevant experience in customer service; profound telephone experience, interest and enthusiasm about customer contact via telephone is an advantage 
• Service-orientated mentality and high standards of quality
• Results-oriented work ethic, reliable and analytical approach to work, as well as negotiation skills    
• Excellent communication skills in German and English, both written and spoken; other languages are advantageous
• Confident in MS-Office; experience with other programs is an advantage 
• Enjoy working efficiently with a motivated, international team

What we offer:

• Competitive salary with good social benefits (vacation allowance, contribution to saving benefits, company pension program).
• Access to numerous discounts via our Corporate Benefits Portal.
• An international, innovative, and friendly working environment.
• New hire lunches and other regular staff events.
• Open communication and cooperation.
• Freedom to work independently.
• Subsidised "EGYM Wellpass" membership.
• 60% Discount on the DB Deutschland-Ticket.
• Free fruit, drinks and snacks.
• Free German course.

This position is located at our office in Munich:
Mouser Electronics Inc.
Hybrid.M Gebäude
Georg-Brauchle-Ring 53
80992 München

If you are a highly motivated individual with the desire to be part of Mouser Electronics and meet the challenges of our rapidly growing business needs, then apply online with your salary expectations and earliest possible starting date. For questions, please contact us at [email protected].

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Category:Marketing