Chief Risk Officer (CRO) en Heritage Financial Credit Union
Heritage Financial Credit Union · Middletown, Estados Unidos De América · Onsite
- Senior
- Oficina en Middletown
Description
- Integrity: We are honest and trustworthy in all of our dealings with our members, employees, and the community.
- Excellence: We strive to provide our members with the best possible service.
- Teamwork: We believe that we can achieve more together than we can alone.
- Respect: We treat each other with dignity and respect.
- Community: We are committed to giving back to the communities we serve.
POSITION PURPOSE
The Chief Risk Officer (CRO) is a key member of the executive leadership team, responsible for providing strategic direction, leadership, and oversight across Finance, Risk & Regulatory Compliance, Information Technology, and Strategic Business Operations. The CRO ensures the institution maintains strong financial health, effectively manages enterprise-wide risks, and leverages data and technology to achieve strategic objectives. This role plays a critical part in safeguarding organizational stability, regulatory compliance, and operational excellence while driving innovation and member-focused growth.
ESSENTIAL FUNCTIONS AND BASIC DUTIES
Enterprise Risk & Compliance
- Develop, implement, and maintain a comprehensive enterprise risk management framework.
- Oversee compliance with regulatory requirements, internal controls, and audit readiness.
- Serve as the executive liaison with regulators, auditors, and the Board of Directors on matters of risk and compliance.
- Establish and monitor risk appetite, risk metrics, and reporting to ensure informed decision-making.
Finance Oversight
- Provide executive leadership of financial operations, including asset/liability management, capital adequacy, budgeting, and forecasting.
- Ensure accuracy, transparency, and integrity of financial reporting.
- Collaborate with the CEO, COO, and Board to develop financial strategies that support sustainable growth and member value.
Information Technology & Security
- Oversee IT operations, systems administration, and cybersecurity.
- Drive digital transformation initiatives aligned with organizational strategy.
- Ensure data security, resilience, and business continuity planning.
Strategic Business Operations
- Provide executive-level oversight for departments within Strategic Business Operations (Branch Operations, Business Intelligence, Project Management, and Core Systems Administration).
- Ensure alignment of operational execution with strategic objectives and member experience goals.
- Champion process optimization, operational efficiency, and cross-departmental collaboration.
Leadership & Governance
- Serve as a trusted advisor to the CEO, executive team, and Board of Directors.
- Foster a culture of accountability, collaboration across departments to drive alignment, ethical decision-making, and continuous improvement.
- Develop and mentor senior leaders within Finance, Risk, IT, and Operations while creating clear career paths and succession plans in line with organizational needs.
- Represent the organization externally with regulators, industry peers, and business partners.
- Performs additional duties as assigned.
What's in it for you?
Salary: $190,000 - $225,000 per year (based on experience)
Benefits:
· Incentives and Merit Increases
· Paid Time Off & Paid Federal Holidays
· Medical, Dental, Vision & Life Insurance
· Employee Assistance Program
· Flexible Spending Accounts/HSA
· 401(k) with Employer Match
· Educational Assistance
· Paid Time to Volunteer
Requirements
EDUCATION/CERTIFICATION:
- Bachelors degree in Finance, Accounting, Risk Management, Business Administration, or related field required; Master’s degree (MBA, MS) preferred. A combination of education and commensurate experience will be considered.
- Minimum of 10+ years of progressive leadership experience in financial services, including direct oversight of risk, compliance, finance, or operations.
- Professional certifications such as CPA, CFA, CIA, CISA, or CRCM preferred.
- Demonstrated success leading IT governance, cybersecurity oversight, or digital transformation initiatives.
- Exceptional strategic, analytical, and communication skills with the ability to influence at all levels of the organization.
- Proven experience managing diverse teams and building strong cross-functional alignment.
REQUIRED KNOWLEDGE:
- Deep knowledge of enterprise risk management, regulatory compliance (NCUA, CFPB, FFIEC, BSA,AML), and financial reporting.
- Experience using P.C. based software including Microsoft Office and lending systems etc.
SKILLS/ABILITIES
- Ability to balance risk mitigation with strategic growth initiatives.
- Strong leadership presence with credibility across regulators, staff, and the Board.
- Track record of driving operational excellence and financial performance