SLOT TECH en Graton Resort and Casino
Graton Resort and Casino · Rohnert Park, Estados Unidos De América · Onsite
- Junior
- Oficina en Rohnert Park
Position Summary:
The Slot Technician is responsible for the maintenance and repairs of all slots related gaming devices and associated equipment. The Slot Technician executes all slot-related projects as needed. The Slot Technician maintains an up-to-date file on all slot machines in/out of service and work completed.
The Slot Technician is responsible for the maintenance and repairs of all slots related gaming devices and associated equipment. The Slot Technician executes all slot-related projects as needed. The Slot Technician maintains an up-to-date file on all slot machines in/out of service and work completed.
Essential Functions:
1. Responsible for redefining hospitality at Graton Resort & Casino while living, supporting, and promoting our values.
2. Executes all aspects of machine conversions, relocations, installs, and all slot projects including signage.
3. Be familiar and compliant with OSHA safety codes regarding chemicals and electrical equipment used within the department to follow all safety protocols.
4. Stays in compliance with all Graton, Graton Tribal Gaming, and California Gaming regulations, policies, Internal Controls, and Slot Operating Procedures.
5. Performs routine slot maintenance, including but not limited to working the casino floor and responding to computer generated work orders, reports, and immediate action work orders.
6. Attends regular Slot Technician maintenance meetings and sharing knowledge, work issues, and
repair methods with other Team Members and management.
7. Follows all Key and Lock policies.
8. Ability to use all test equipment and support equipment for all components and parts. Perform floor and shop troubleshooting/testing of BVs, printers, Player Tracking, and other parts/components.
9. Responsible for having up-to-date knowledge of slot machines and associated equipment by utilizing manuals and other related product information.
10. Responsible for keeping accurate and up-to-date records of completed work.
11. Be able to communicate with all guests (internal and external) in a friendly, professional, and positive manner.
12. Be aware of and updated on all upcoming events and promotions.
13. Respond to calls from Slot Team Members and provide technical assistance timely.
14. Access parts quickly to minimize slot machine downtime.
15. Submit correct Parts Requests.
16. Tags bad parts correctly and places them in the appropriate area.
17. Other job-related duties, as assigned by management.
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1. Responsible for redefining hospitality at Graton Resort & Casino while living, supporting, and promoting our values.
2. Executes all aspects of machine conversions, relocations, installs, and all slot projects including signage.
3. Be familiar and compliant with OSHA safety codes regarding chemicals and electrical equipment used within the department to follow all safety protocols.
4. Stays in compliance with all Graton, Graton Tribal Gaming, and California Gaming regulations, policies, Internal Controls, and Slot Operating Procedures.
5. Performs routine slot maintenance, including but not limited to working the casino floor and responding to computer generated work orders, reports, and immediate action work orders.
6. Attends regular Slot Technician maintenance meetings and sharing knowledge, work issues, and
repair methods with other Team Members and management.
7. Follows all Key and Lock policies.
8. Ability to use all test equipment and support equipment for all components and parts. Perform floor and shop troubleshooting/testing of BVs, printers, Player Tracking, and other parts/components.
9. Responsible for having up-to-date knowledge of slot machines and associated equipment by utilizing manuals and other related product information.
10. Responsible for keeping accurate and up-to-date records of completed work.
11. Be able to communicate with all guests (internal and external) in a friendly, professional, and positive manner.
12. Be aware of and updated on all upcoming events and promotions.
13. Respond to calls from Slot Team Members and provide technical assistance timely.
14. Access parts quickly to minimize slot machine downtime.
15. Submit correct Parts Requests.
16. Tags bad parts correctly and places them in the appropriate area.
17. Other job-related duties, as assigned by management.
