Appraisal Manager en None

Team Management

Lead, mentor, and manage appraisal department staff including appraisers and the appraisal coordinator; provide regular feedback and performance development.

Appraisal Assignment Oversight

Assign appraisal orders, manage pipeline prioritization, and oversee daily workflow in the Connexions platform.

Vendor Management

Maintain and evaluate the approved appraiser panel and AMCs; ensure licensing, insurance, and performance standards are met.

Process Oversight

Design and implement policies for ordering, reviewing, transferring, and escalating appraisal reports in accordance with HUD, USDA, FNMA, Freddie Mac, and internal guidelines.

Cross-Department Collaboration

Partner with underwriting and processing teams to resolve appraisal issues efficiently and accurately.

Technology & Systems

Lead the transition to and optimization of the Connexions appraisal system; ensure staff and vendors are properly trained.

Reporting & Metrics

Monitor turnaround times, cost efficiency, appraisal quality, and vendor performance; report KPIs to leadership.

Compliance

Ensure all appraisal activities comply with USPAP, federal and state regulations, FHA/USDA/VA guidelines, and Novus policies.

Dispute Resolution

Handle value disputes, reconsideration of value (ROV) requests, and investor-related appraisal deficiencies.

Training & Development

Create and maintain appraisal training materials for internal teams and vendors.

Market Analysis

Stay current on market conditions, rural valuation trends (e.g., in regions like Marshfield, WI), and industry changes.

Process Improvement

Lead ongoing appraisal department enhancements through automation, policy updates, and system optimization.

Education

Real estate or business-related field preferred.

Experience

5+ years of real estate appraisal experience in residential mortgage lending.
3–5 years of team leadership or departmental management experience.

Certifications

State Certified or Licensed Residential Appraiser strongly preferred.

Systems Knowledge

Experience with Connexions or similar appraisal management platforms.

Technology Skills

Proficiency in Encompass, appraisal review tools, and workflow systems.

Regulatory Knowledge

Deep understanding of USPAP, FHA, USDA, GSE appraisal standards, and Dodd-Frank Appraisal Independence Requirements.