Owner Services Agent en BENCHMARK MANAGEMENT LLC
BENCHMARK MANAGEMENT LLC · Panama City Beach, Estados Unidos De América · Onsite
- Junior
- Oficina en Panama City Beach
Description
Position: Owner Services Agent
Department: Owner Services
Reports to: Owner Services Manager
The primary role of the Owner Services Agent is to develop and maintain excellent relationships with assigned homeowners.
Key Duties and Responsibilities:
- Develop and maintain relationships with assigned homeowners
- Responsible for all homeowner communication for assigned portfolio
- Responsible to approve and close out work orders on a timely basis
- Understand financial goals of homeowners; generate revenue reports to homeowners on an as-needed basis
- Appropriately escalate any conflicts that may arise with homeowners
- Work with Property Management department to ensure upkeep of assigned portfolio and assign property tasks to Property Management team
- Other duties as assigned
Qualifications:
- Vacation rental experience or relevant experience required
- Software experience preferred: Hubspot, Breezeway, Microsoft Office, Escapia, KeyData, and Trello
- 4-year degree preferred, but not required
- Strong communication, time management and organizational skills
- High degree of accuracy and attention to detail and decision-making skills
