Guest Services Associate - P/T en City of Boca Raton, FL
City of Boca Raton, FL · Boca Raton, Estados Unidos De América · Onsite
- Junior
- Oficina en Boca Raton
About the Department
Performs responsible clerical and customer service work undertaking a variety of tasks in a municipal office; does related work as required. Work is performed under regular supervision.
Position Duties
- Provides quality customer service.
- Relays accurate information to the public.
- Acts as receptionist, answers telephone inquiries about routine procedures and policies. relays and dispatches messages as required.
- Operates standard office machines, word processing, and data entry equipment.
- Sells beach, boat, and dog park permits.
- Reserves pavilions.
- Completes class registrations.
- Maintains files.
- Maintains customer records.
- Completes box office ticket sales transactions.
- Assist with all front-of-house theatre operations including ushering, ticket-taking, and overseeing will call.
- Collects fees and maintains cash drawer.
- Promotes classes, events, and theatre performances.
RELATED TASKS:
- Prepares and checks forms, records, and applications for accuracy, completeness and conformity with established procedures.
- Type's letters, invoices, reports and other material from rough drafts or verbal instructions.
- Creates flyers, signs, and other promotional materials.
- Completes research projects as needed.
- Assists with special events.
- Assists with room set-ups and breakdowns.
- Performs related tasks as required.
Minimum Qualifications
Knowledge of:
- standard office practices, procedures, equipment, and clerical techniques
- computer software, business English, spelling, and arithmetic
- make arithmetical calculations and file alphabetically
- establish and maintain effective working relationships with associates and the general public
- establish and maintain effective working relationships with associates and the general public
Other Qualifications
- Any combination of education and experience equivalent to graduation from high school.
- Two (2) years of customer service experience.
- Two (2) years of experience with cash handling and Microsoft applications.
SPECIAL REQUIREMENTS:
- Possession of a valid State of Florida Class "E" driver's license with no more than six (6) points in a three (3) year period.
POST-OFFER BACKGROUND REQUIREMENTS:
The background check process for this position may include:- Criminal Background Check
- Employment Verification
- Reference Checks
- Motor Vehicles Report (MVR) Check
- Drug and Alcohol Screen
SCHEDULE:
- Up to 20-25 hours a week
- Evening shifts, weekends and holidays as needed.
- Sugar Sand Park Community Center
