Administrative Specialist IV - Rent Stabilization (In-House) en City of West Hollywood, CA

About the Department

This is a promotional recruitment. Qualifying applicants must be current City of West Hollywood employees with regular status (probationary or non-probationary).

Why WeHo

The City of West Hollywood is like no other city in the world. Located in the heart of metropolitan Los Angeles and only 1.9 square miles, the City of West Hollywood was incorporated in 1984 by a unique collaboration of people, including lesbian, gay, bisexual, and transgender activists, seniors, and advocates for affordable housing. West Hollywood is an international tourism destination with a diverse population and is also the location of many entertainment, design, technology, and hospitality-based businesses. The City is a robust economic and cultural center instilled with idealism, creativity, and innovation. A spirit of community activism and civic pride thrives in West Hollywood for many of its approximately 36,500 residents. The City of West Hollywood has a strong progressive voice, is a leader among communities, and is filled with a rich history. The City prides itself on strong core values: Respect and Support for People; Responsiveness to the Public; Idealism, Creativity, and Innovation; Quality of Residential Life; Promotion of Economic Development; Public Safety; and Responsibility for the Environment – as well as being proactive in responding to the needs of its diverse community.

How We Serve

The Department of Human Services and Rent Stabilization provides planning, direction, coordination, and implementation of the programs and projects of the Rent Stabilization Division and the Human Services Division. Staff support vulnerable community members through programs, policies, and coordinated strategies. 

The Rent Stabilization Division administers rent stabilization and tenant protections through the Rent Stabilization Ordinance (RSO) and Rent Regulations. The Division provides resources for tenants and landlords in the community such as protections and policy, property registration, rental assistance programs, and legal support.

The community’s priorities are reflected in the City’s core values, which include: respect and support for people; responsiveness to the public; idealism, creativity, and innovation; quality of residential life; promotion of economic development; public safety; and responsibility for the environment. The City recently adopted a new strategic plan, WeHo40, and is also guided by a commitment to community safety and well-being.

What You’ll Contribute

This position requires exceptional organizational skills, strong attention to detail, excellent communication abilities, and the capacity to manage complex administrative processes with discretion and professionalism. You'll coordinate workflows across internal departments, affordable housing partners, and community stakeholders while handling sensitive tenant information and confidential matters. Active responsibilities include supporting rent stabilization program operations, coordinating communications between staff, residents, and housing providers, processing and tracking housing documents and requests, managing complex meeting logistics, and serving as a key liaison connecting community members to essential services and support.

The ideal candidate will have:

• Strong organizational skills with the ability to prioritize tasks and manage time effectively.
• Excellent communication and interpersonal skills.
• Proficiency in MS Office (Word, Excel, Outlook, PowerPoint) and other relevant software.
• The ability to work with sensitive information with confidentiality.

For full position details, please click the job description: Administrative Specialist IV Job Description.
 
Selection Process: Qualified candidates will be invited to an in-house interview with the hiring department as part of the selection process. Interviews are tentatively scheduled for the week of October 27th. 

Reports to: Rent Stabilization Manager

Minimum Qualifications

Education and Experience:

• High school diploma or GED; Associate’s degree in related field is preferred; and,
• Four to five years of progressively responsible related experience; (para legal experience – depending on assignment); or,
• Any combination of education, training and experience which provides the required knowledge, skills, and abilities to perform the essential functions of the job.