Senior IT Engineer en Razorpay Software Private Limited
Razorpay Software Private Limited · Bangalore, Indien · Onsite
- Senior
- Oficina en Bangalore
Razorpay was founded by Shashank Kumar and Harshil Mathur in 2014. Razorpay is building a new-age digital banking hub (Neobank) for businesses in India with the mission is to enable frictionless banking and payments experiences for businesses of all shapes and sizes. What started as a B2B payments company is processing billions of dollars of payments for lakhs of businesses across India.
Key responsibilities
- Own macOS management in Jamf Pro: enrollment, configuration profiles, Smart Groups, policies, software deployment, and compliance reporting
- Own Windows management in Microsoft Intune: device enrollment, configuration profiles, Update Rings, Win32 app packaging, and compliance policies.
- Maintain security baselines (FileVault/BitLocker, firewall, disk encryption, USB controls, patching cadence) across macOS and Windows.
- Administer Azure AD (Entra ID) and Google Workspace (users, groups, SSO, basic CA, app integrations) for day-to-day operations.
- Create clear technical documentation—runbooks, SOPs, change records, and user guides.
- Experienced in Jira or ServiceNow: ticket triage, SLAs, change management.
- Monitor fleet health and compliance; drive continuous improvement and root-cause analysis for incidents.
- Partner with Compliance on audits and evidence (asset visibility, encryption, patch posture, access controls).
- 5+ years managing endpoints at scale:
- macOS with Jamf MDM (policies, profiles, packaging, reporting)
- Windows with Intune (configuration, application deployment, compliance, updates)
- 2–3 years admin experience across Azure AD (Entra ID) and Google Workspace.
- Ability to read, modify, and write Bash and PowerShell scripts when needed.
- Proven technical writing skills (SOPs, runbooks, architecture notes).
- Experience using Jira or ServiceNow, including Change Management processes.
- Jamf 200/300/370 or similar certifications; Microsoft MD-102/SC-300 a plus.
- Packaging tools (Composer, Munki/Autopkg, IntuneWin, Winget).
- Identity & SSO familiarity (SAML/OIDC), Conditional Access basics, device compliance signals.
- Mac/Win update strategies at scale and rollout rings.
- Reporting/automation via APIs (Jamf Pro API, MS Graph, Google Admin SDK).
- Exposure to SentinelOne, Zscaler agents and their MDM deployment