- Junior
- Oficina en Pittsburgh
Job Description
Video Banking Tellers assist customers with transactions via Dollar Bank’s network of Personal Teller Machines. Working from our Strip District office, this platform connects the Teller with customers and allows them to conduct virtually any type of teller banking transaction.
Video Banking Tellers work a rotating schedule and should expect to be available between the hours of 8:00 a.m. to 8:00 p.m., Monday through Saturday.
Principal Activities:
• Process transactions through the teller equipment on all retail and corporate accounts, including, but not limited to, deposits, withdrawals, transfers, and loan payments.
• Initiate conversations to uncover customer needs and promote Dollar Bank products and services, and effectively refer customers to appropriate team members when needed.
• Act with confidence by helping customers with their questions and take initiative while using sound judgment in decision making and problem resolution.
• Promote good customer relations by consistently providing quality service with a friendly demeanor, can-do attitude, and a willingness to always help.
Qualifications:
• High School diploma/GED required
• Candidate must possess at least six months customer service experience; teller experience preferred
• Good math aptitude
• Strong customer service skills
• Must be a highly motivated self-starter
• Excellent interpersonal/communication skills and professional manner required
• Proficient computer skills are required
All employees have the responsibility and the accountability to serve as risk managers for their businesses by understanding, reporting, responding to, managing, and monitoring the risk they encounter daily as required by Dollar Bank’s risk management program. Compliance with regulatory laws and company procedures is a required component of all position descriptions.
Note:
Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.
Video Banking Tellers work a rotating schedule and should expect to be available between the hours of 8:00 a.m. to 8:00 p.m., Monday through Saturday.
Principal Activities:
• Process transactions through the teller equipment on all retail and corporate accounts, including, but not limited to, deposits, withdrawals, transfers, and loan payments.
• Initiate conversations to uncover customer needs and promote Dollar Bank products and services, and effectively refer customers to appropriate team members when needed.
• Act with confidence by helping customers with their questions and take initiative while using sound judgment in decision making and problem resolution.
• Promote good customer relations by consistently providing quality service with a friendly demeanor, can-do attitude, and a willingness to always help.
Qualifications:
• High School diploma/GED required
• Candidate must possess at least six months customer service experience; teller experience preferred
• Good math aptitude
• Strong customer service skills
• Must be a highly motivated self-starter
• Excellent interpersonal/communication skills and professional manner required
• Proficient computer skills are required
All employees have the responsibility and the accountability to serve as risk managers for their businesses by understanding, reporting, responding to, managing, and monitoring the risk they encounter daily as required by Dollar Bank’s risk management program. Compliance with regulatory laws and company procedures is a required component of all position descriptions.
Note:
Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.
Address 1
Liberty Commons Building
Department
Video Tellers
Schedule Information
M-F
8am-8pm
8am-8pm
Employment Status
Full-time
Address 2
2700 Liberty Avenue
Region
Pittsburgh, PA
FLSA
Non-Exempt
EEO Statement
Dollar Bank is an Equal Opportunity Employer.
Minority/Female/Veteran/Disabled
Benefits Information
Full-time employees are eligible for a comprehensive benefits package including medical, dental, vision, 401(k) with immediate vesting, tuition reimbursement, and gym membership reimbursement.
Part-time employees qualify for 401(k) with immediate vesting, tuition reimbursement, and gym reimbursement.
For more information, please visit http://www.dollar.bank/company/careers/benefits.
