SALES ASSOCIATE - ROCKTANE en Hard Rock International (USA), Inc.

Overview:The incumbent in this position is responsible for being the ultimate guide through the guests’ ROCKTANE Gas.Responsibilities:ESSENTIAL JOB FUNCTIONS: (These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position).- Creates an atmosphere that induces guests to make ROCKTANE their choice for their gas station; responsible for actively building and retaining guest relations by providing superior guest service.  Exudes Hard Rock Mottos to create excellent first and last impression for all guests.- Provides an amplified guest service environment by focusing on the needs of internal and external guests.  - Resiliency to deal with difficult customers in all types of business conditions and the ability to work harmoniously with coworkers, Supervisors and Managers.- Operate IT System’s (Agilysis POS, GHS Fuel Pump Software, and other gas station related equipment).-  Assist guests as needed in paying, utilizing, or answering questions.-  Accurately maintains a cash drawer.-  Welcomes and greets arriving and departing guests.-  Attends to needs of all guests within ROCKTANE in an efficient manner, and specifically follows all established safety protocol.-  Assist with selling products intended for sale in Rocktane including cigarettes, beer, wine.-  Answer questions about the property, upcoming events, contacts, and provide directions as needed.-  Maintain work area in an orderly, clean, neat manner.-  Remove trash.-  Meets Hard Rock standard for grooming, uniform or attire.-  Attend and participate in meetings, completing follow-up as assigned.- Perform work regularly and predictably.-  Use all equipment associated with the position, including, but not limited to, gas station pumps, cash registers and computer equipment.-  Abide by all applicable Hard Rock policies and procedures.- Other duties as assigned.- Responsible for cleaning and sanitize work and public spaces. NON-ESSENTIAL JOB FUNCTIONS- Attend seminars when needed.Qualifications:QUALIFICATIONS:- High School diploma or equivalent requiredADDITIONAL REQUIREMENTS:- Cashiering/money handling experience in making accurate change in a fast-paced environment or an equivalent combination of education and/or experience.- Must possess basic math skills.- Must possess ability to maintain visual attention and mental concentration for significant periods of time.- Must have previous cashiering experience.- Must have exceptional guest service skills.- Must be detail oriented.- Must be able to communicate effectively with guests and other team members.- Must be able to work nights, weekends, and holidays.- The employee must frequently lift and/or move up to 50 pounds. - Must be able to work outdoors in all weather conditions standing/walking for long periods of time.- 10-key Calculator.ADDITIONAL REQUIREMENTS: (Licenses, Certifications, Testing, etc):- Must obtain and maintain all licenses/certifications per Federal, State, and Gaming regulations.- Must successfully pass a background check.- Must successfully pass a drug screen.- Must be at least twenty-one (21) years of age.  WORK ENVIRONMENT:- The Rocktane is located outdoors and as such there is exposure to all weather conditions. - Work environment includes exposure to gas and diesel fumes.- Environment can be hectic and fast-paced.  - Must be able to communicate effectively with guests, specific to position duties and responsibilities.Additional Details:

Closing:

The Tribal Council gives first preference in all of its employment practices to members of the Enterprise Rancheria Tribe who meet the job requirements.

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