Escalation Care Agent - Bilingual (English/Spanish) en None

%3Cp class=%22MsoNoSpacing%22 style=%22tab-stops:117.0pt;%22%3E%3Cspan style=%22color:black;font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E%3Cstrong%3EJob Title: %3C/strong%3ECustomer Resolution Specialist%26nbsp;%3Cspan style=%22mso-spacerun:yes;%22%3E%26nbsp;%3C/span%3E%3Cspan style=%22mso-tab-count:1;%22%3E %3Cstrong%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%3C/strong%3E%3C/span%3E%3C/span%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E%3Cspan style=%22mso-tab-count:1;%22%3E%3Cstrong%3E%26nbsp;%26nbsp;%26nbsp;%3C/strong%3E%3C/span%3E%3Cstrong%3E%3Co:p%3E%3C/o:p%3E%3C/strong%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNoSpacing%22 style=%22tab-stops:117.0pt;%22%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E%3Cstrong%3ELocation: %3C/strong%3EHouston, Tx %3Cspan style=%22mso-tab-count:1;%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%3Cstrong%3E%26nbsp;%3C/strong%3E%3C/span%3E%3Cstrong%3E%3Co:p%3E%3C/o:p%3E%3C/strong%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNoSpacing%22 style=%22tab-stops:117.0pt;%22%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E%3Cstrong%3EReporting Manager: %3C/strong%3ETeam Leader%3Cspan style=%22mso-tab-count:1;%22%3E%26nbsp;%3C/span%3E%3Cstrong%3E%3Co:p%3E%3C/o:p%3E%3C/strong%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNoSpacing%22%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/p%3E%3Cp style=%22background-color:white;margin:0in 0in 0in 40px;%22%3E%3Cspan style=%22color:black;font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E%3Cspan style=%22mso-color-alt:windowtext;%22%3EAre you ready for a challenge?%3C/span%3E%3Cspan style=%22mso-color-alt:windowtext;mso-spacerun:yes;%22%3E%26nbsp; %3C/span%3E%3Cspan style=%22mso-color-alt:windowtext;%22%3EWe want motivated, empathetic and energetic bilingual (English and Spanish) individuals to join our growing customer service team as we endeavor to create a truly world-class customer-centric service organization. The ideal candidate is patient and empathetic, with excellent communication and soft skills needed to deescalate and resolve some of the more complex customer inquiries across various platforms. As a Customer Resolution Specialist, you will take ownership of resolving customer issues using a case-management style of functioning to ensure end-to-end accountability for our customers. You must have the perseverance and be thorough to follow through open cases with multiple departments as needed to resolve the customer’s concerns. You must be up to date on processes, functions, and business objectives to ensure that you are supporting the business and helping it deliver outstanding customer experience on every customer interaction. You will be our brand ambassadors and your service will drive our brand reputation and customer retention results.%3C/span%3E%3C/span%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/p%3E%3Cp style=%22background-color:white;margin:0in;%22%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNoSpacing%22%3E%3Cspan style=%22color:black;font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E%3Cstrong%3EResponsibilities:%3C/strong%3E%3C/span%3E%3Cspan style=%22color:#0070C0;font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E%3Cstrong%3E%3Co:p%3E%3C/o:p%3E%3C/strong%3E%3C/span%3E%3C/p%3E%3Cul%3E%3Cli%3E%3Cp class=%22MsoListParagraph%22 style=%22layout-grid-mode:char;line-height:normal;margin-bottom:0in;mso-add-space:auto;mso-layout-grid-align:none;mso-list:l0 level1 lfo2;tab-stops:list .5in;text-autospace:none;text-indent:-.25in;%22%3E%3Cspan style=%22color:black;font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E%3Cspan style=%22mso-fareast-font-family:%26quot;Times New Roman%26quot;;%22%3EAnswer escalated customer inquiries through phone, email or chat.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22background-color:white;color:#2D2D2D;line-height:normal;mso-list:l0 level1 lfo2;mso-margin-bottom-alt:auto;mso-margin-top-alt:auto;tab-stops:list .5in;%22%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E%3Cspan style=%22mso-fareast-font-family:%26quot;Times New Roman%26quot;;%22%3EReview and respond to customer concerns and inquiries on digital sites (social media sites, other websites specific to our industry);%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22background-color:white;color:#2D2D2D;line-height:normal;mso-list:l0 level1 lfo2;mso-margin-bottom-alt:auto;mso-margin-top-alt:auto;tab-stops:list .5in;%22%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E%3Cspan style=%22mso-fareast-font-family:%26quot;Times New Roman%26quot;;%22%3EManage and monitor daily open cases/tickets and ongoing escalations that require actioning and tracks outcomes to ensure quick resolution, communicating any issues that arise;%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22background-color:white;color:#2D2D2D;line-height:normal;mso-list:l0 level1 lfo2;mso-margin-bottom-alt:auto;mso-margin-top-alt:auto;tab-stops:list .5in;%22%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E%3Cspan style=%22mso-fareast-font-family:%26quot;Times New Roman%26quot;;%22%3EIndependently review customer calls and account audits to look for red-flag language indicators and repeat caller reports to take ownership of the customer’s case handling and turn into a positive resolution by taking the required actions which can involve coordinate with back office operations contacts for the required information and then making an outbound call, send an email to drive customer resolution%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22background-color:white;color:#2D2D2D;line-height:normal;mso-list:l0 level1 lfo2;mso-margin-bottom-alt:auto;mso-margin-top-alt:auto;tab-stops:list .5in;%22%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E%3Cspan style=%22mso-fareast-font-family:%26quot;Times New Roman%26quot;;%22%3EProvides feedback to contact center leaders and/or agents when processes or procedures are not followed%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22background-color:white;color:#2D2D2D;line-height:normal;mso-list:l0 level1 lfo2;mso-margin-bottom-alt:auto;mso-margin-top-alt:auto;tab-stops:list .5in;%22%3E%3Cp%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E%3Cspan style=%22mso-fareast-font-family:%26quot;Times New Roman%26quot;;%22%3EStaying current on corporate initiatives, market changes and process changes that impact the customer resolution%3C/span%3E%3C/span%3E%3C/p%3E%3Cp%3E%26nbsp;%3C/p%3E%3C/li%3E%3C/ul%3E%3Cp style=%22background-color:white;margin:0in;%22%3E%26nbsp;%3C/p%3E%3Cp style=%22background-color:white;margin:0in;%22%3E%3Cspan style=%22color:black;font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E%3Cstrong%3EIdeal candidate:%3C/strong%3E%3C/span%3E%3Cspan style=%22color:#0070C0;font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E%3Cstrong%3E%3Co:p%3E%3C/o:p%3E%3C/strong%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22layout-grid-mode:char;line-height:normal;margin-bottom:0in;mso-layout-grid-align:none;text-autospace:none;%22%3E%3Cspan style=%22background-color:white;color:#2D2D2D;font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3EHave a very strong customer support mind set;%3C/span%3E%3Cbr%3E%3Cspan style=%22background-color:white;color:#2D2D2D;font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3EBilingual in English and Spanish;%3C/span%3E%3Cbr%3E%3Cspan style=%22background-color:white;color:#2D2D2D;font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3EMust have strong verbal/written communication and interpersonal skills and the ability to interact professionally and diplomatically with internal and external clients;%3C/span%3E%3Cbr%3E%3Cspan style=%22background-color:white;color:#2D2D2D;font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3EMust possess quick and excellent problem solving, judgment and decision-making skills;%3C/span%3E%3Cbr%3E%3Cspan style=%22background-color:white;color:#2D2D2D;font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3EPositive, client- and service-oriented personality;%3C/span%3E%3Cbr%3E%3Cspan style=%22background-color:white;color:#2D2D2D;font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3EBusiness knowledge of retail/online industry is preferred;%26nbsp;%3C/span%3E%3Cbr%3E%3Cspan style=%22background-color:white;color:#2D2D2D;font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3EAbility to thrive in a fast-paced, results-oriented environment%3C/span%3E%3Cbr%3E%3Cspan style=%22background-color:white;color:#2D2D2D;font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3EComfortable working independently as well as cross functionally%3C/span%3E%3Cspan style=%22color:black;font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E%3Cspan style=%22mso-ansi-language:X-NONE;mso-fareast-font-family:%26quot;Times New Roman%26quot;;%22 lang=%22X-NONE%22%3E%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNoSpacing%22%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E%3Cspan style=%22mso-fareast-font-family:%26quot;Times New Roman%26quot;;%22%3E%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNoSpacing%22%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E%3Cspan style=%22mso-fareast-font-family:%26quot;Times New Roman%26quot;;%22%3E%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNoSpacing%22%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E%3Cspan style=%22mso-fareast-font-family:%26quot;Times New Roman%26quot;;%22%3E%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNoSpacing%22%3E%3Cspan style=%22color:black;font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E%3Cspan style=%22mso-fareast-font-family:%26quot;Times New Roman%26quot;;%22%3E%3Cstrong%3ERequirements:%3C/strong%3E%3C/span%3E%3C/span%3E%3Cspan style=%22color:#0070C0;font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E%3Cspan style=%22mso-fareast-font-family:%26quot;Times New Roman%26quot;;%22%3E%3Cstrong%3E%3Co:p%3E%3C/o:p%3E%3C/strong%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cul%3E%3Cli%3E%3Cp class=%22MsoNormal%22 style=%22layout-grid-mode:char;line-height:normal;margin-bottom:0in;mso-layout-grid-align:none;text-autospace:none;%22%3E%3Cspan style=%22color:black;font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E%3Cspan style=%22mso-ansi-language:X-NONE;mso-fareast-font-family:%26quot;Times New Roman%26quot;;%22 lang=%22X-NONE%22%3E%3Cstrong%3EBilingual (English / Spanish) is a %3C/strong%3E%3C/span%3E%3Cspan style=%22mso-fareast-font-family:%26quot;Times New Roman%26quot;;%22%3E%3Cstrong%3EMUST%3Co:p%3E%3C/o:p%3E%3C/strong%3E%3C/span%3E%3C/span%3E%3C/p%3E%3C/li%3E%3Cli%3E%3Cp class=%22MsoNormal%22 style=%22layout-grid-mode:char;line-height:normal;margin-bottom:0in;mso-layout-grid-align:none;text-autospace:none;%22%3E%3Cspan style=%22color:black;font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E%3Cspan style=%22mso-ansi-language:X-NONE;mso-fareast-font-family:%26quot;Times New Roman%26quot;;%22 lang=%22X-NONE%22%3EStrong computer skills and basic knowledge of MS Office%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3C/li%3E%3Cli%3E%3Cp class=%22MsoNormal%22 style=%22layout-grid-mode:char;line-height:normal;margin-bottom:0in;mso-layout-grid-align:none;text-autospace:none;%22%3E%3Cspan style=%22color:black;font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E%3Cspan style=%22mso-ansi-language:X-NONE;mso-fareast-font-family:%26quot;Times New Roman%26quot;;%22 lang=%22X-NONE%22%3EPunctual and dedicated%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3C/li%3E%3Cli%3E%3Cp class=%22MsoNormal%22 style=%22layout-grid-mode:char;line-height:normal;margin-bottom:0in;mso-layout-grid-align:none;text-autospace:none;%22%3E%3Cspan style=%22color:black;font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E%3Cspan style=%22mso-ansi-language:X-NONE;mso-fareast-font-family:%26quot;Times New Roman%26quot;;%22 lang=%22X-NONE%22%3EGreat communication skills%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3C/li%3E%3Cli%3E%3Cp class=%22MsoNormal%22 style=%22layout-grid-mode:char;line-height:normal;margin-bottom:0in;mso-layout-grid-align:none;text-autospace:none;%22%3E%3Cspan style=%22color:black;font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E%3Cspan style=%22mso-ansi-language:X-NONE;mso-fareast-font-family:%26quot;Times New Roman%26quot;;%22 lang=%22X-NONE%22%3EGrammatical competence (written and verbal)%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3C/li%3E%3Cli%3E%3Cp class=%22MsoNormal%22 style=%22layout-grid-mode:char;line-height:normal;margin-bottom:0in;mso-layout-grid-align:none;text-autospace:none;%22%3E%3Cspan style=%22color:black;font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E%3Cspan style=%22mso-ansi-language:X-NONE;mso-fareast-font-family:%26quot;Times New Roman%26quot;;%22 lang=%22X-NONE%22%3EPassion to succeed%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3C/li%3E%3Cli%3E%3Cp class=%22MsoNormal%22 style=%22layout-grid-mode:char;line-height:normal;margin-bottom:0in;mso-layout-grid-align:none;text-autospace:none;%22%3E%3Cspan style=%22color:black;font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E%3Cspan style=%22mso-ansi-language:X-NONE;mso-fareast-font-family:%26quot;Times New Roman%26quot;;%22 lang=%22X-NONE%22%3EPositive attitude and competitive spirit%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3C/li%3E%3C/ul%3E%3Cp class=%22MsoNoSpacing%22%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNoSpacing%22%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNoSpacing%22%3E%3Cspan style=%22color:black;font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E%3Cspan style=%22mso-fareast-font-family:%26quot;Times New Roman%26quot;;%22%3E%3Cstrong%3EYears of Experience:%3C/strong%3E%3C/span%3E%3C/span%3E%3Cspan style=%22color:#0070C0;font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E%3Cspan style=%22mso-fareast-font-family:%26quot;Times New Roman%26quot;;%22%3E%3Cstrong%3E%3Co:p%3E%3C/o:p%3E%3C/strong%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoListParagraphCxSpFirst%22 style=%22layout-grid-mode:char;line-height:normal;margin-bottom:0in;mso-add-space:auto;mso-layout-grid-align:none;mso-list:l1 level1 lfo1;text-autospace:none;text-indent:-.25in;%22%3E%3Cspan style=%22color:black;font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E%3Cspan style=%22mso-ansi-language:X-NONE;mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;%22 lang=%22X-NONE%22%3E·%3C/span%3E%3Cspan style=%22font:7.0pt %26quot;Times New Roman%26quot;;mso-ansi-language:X-NONE;mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;%22 lang=%22X-NONE%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp; %3C/span%3E%3Cspan style=%22mso-fareast-font-family:%26quot;Times New Roman%26quot;;%22%3EMinimum 2 years c%3C/span%3E%3Cspan style=%22mso-ansi-language:X-NONE;mso-fareast-font-family:%26quot;Times New Roman%26quot;;%22 lang=%22X-NONE%22%3Eall center experience %3C/span%3E%3Cspan style=%22mso-fareast-font-family:%26quot;Times New Roman%26quot;;%22%3Eis required, of which%3C/span%3E%3Cspan style=%22mso-ansi-language:X-NONE;mso-fareast-font-family:%26quot;Times New Roman%26quot;;%22 lang=%22X-NONE%22%3E%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoListParagraphCxSpMiddle%22 style=%22layout-grid-mode:char;line-height:normal;margin:0in 0in 0in 1.0in;mso-add-space:auto;mso-layout-grid-align:none;mso-list:l1 level2 lfo1;text-autospace:none;text-indent:-.25in;%22%3E%3Cspan style=%22color:#2D2D2D;font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E%3Cspan style=%22mso-fareast-font-family:%26quot;Courier New%26quot;;mso-list:Ignore;%22%3Eo%3C/span%3E%3Cspan style=%22font:7.0pt %26quot;Times New Roman%26quot;;mso-fareast-font-family:%26quot;Courier New%26quot;;mso-list:Ignore;%22%3E%26nbsp;%26nbsp;%26nbsp; %3C/span%3E%3C/span%3E%3Cspan style=%22background-color:white;color:#2D2D2D;font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E2+ years’ experience working in a dynamic, fast paced customer contact center environment as an inbound specialist for customer service roles%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoListParagraphCxSpMiddle%22 style=%22layout-grid-mode:char;line-height:normal;margin:0in 0in 0in 1.0in;mso-add-space:auto;mso-layout-grid-align:none;mso-list:l1 level2 lfo1;text-autospace:none;text-indent:-.25in;%22%3E%3Cspan style=%22color:black;font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E%3Cspan style=%22mso-ansi-language:X-NONE;mso-fareast-font-family:%26quot;Courier New%26quot;;mso-list:Ignore;%22 lang=%22X-NONE%22%3Eo%3C/span%3E%3Cspan style=%22font:7.0pt %26quot;Times New Roman%26quot;;mso-ansi-language:X-NONE;mso-fareast-font-family:%26quot;Courier New%26quot;;mso-list:Ignore;%22 lang=%22X-NONE%22%3E%26nbsp;%26nbsp; %3C/span%3E%3C/span%3E%3Cspan style=%22background-color:white;color:#2D2D2D;font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3EAlternately 1+ year experience in a customer escalations and white-glove resolution management%3C/span%3E%3Cspan style=%22color:black;font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E%3Cspan style=%22mso-ansi-language:X-NONE;mso-fareast-font-family:%26quot;Times New Roman%26quot;;%22 lang=%22X-NONE%22%3E%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoListParagraphCxSpLast%22 style=%22layout-grid-mode:char;line-height:normal;margin-bottom:0in;mso-add-space:auto;mso-layout-grid-align:none;mso-list:l1 level1 lfo1;text-autospace:none;text-indent:-.25in;%22%3E%3Cspan style=%22color:black;font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E%3Cspan style=%22mso-ansi-language:X-NONE;mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;%22 lang=%22X-NONE%22%3E·%3C/span%3E%3Cspan style=%22font:7.0pt %26quot;Times New Roman%26quot;;mso-ansi-language:X-NONE;mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;%22 lang=%22X-NONE%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp; %3C/span%3E%3Cspan style=%22mso-fareast-font-family:%26quot;Times New Roman%26quot;;%22%3ECandidates with experience within the retail energy customer service environment will be preferred.%3C/span%3E%3Cspan style=%22mso-ansi-language:X-NONE;mso-fareast-font-family:%26quot;Times New Roman%26quot;;%22 lang=%22X-NONE%22%3E%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22layout-grid-mode:char;line-height:normal;margin-bottom:0in;mso-layout-grid-align:none;text-autospace:none;%22%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22layout-grid-mode:char;line-height:normal;margin-bottom:0in;mso-layout-grid-align:none;text-autospace:none;%22%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNoSpacing%22%3E%3Cspan style=%22color:black;font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E%3Cspan style=%22mso-fareast-font-family:%26quot;Times New Roman%26quot;;%22%3E%3Cstrong%3EEducation%3C/strong%3E:%3C/span%3E%3C/span%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E%3Cspan style=%22mso-fareast-font-family:%26quot;Times New Roman%26quot;;%22%3E%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22layout-grid-mode:char;line-height:normal;margin-bottom:0in;mso-layout-grid-align:none;text-autospace:none;%22%3E%3Cspan style=%22color:black;font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E%3Cspan style=%22mso-ansi-language:X-NONE;mso-fareast-font-family:%26quot;Times New Roman%26quot;;%22 lang=%22X-NONE%22%3E- High School Diploma or Equivalent.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22layout-grid-mode:char;line-height:normal;margin-bottom:0in;mso-layout-grid-align:none;text-autospace:none;%22%3E%3Cspan style=%22color:black;font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E%3Cspan style=%22mso-ansi-language:X-NONE;mso-fareast-font-family:%26quot;Times New Roman%26quot;;%22 lang=%22X-NONE%22%3E- College or University Education is a plus.%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22layout-grid-mode:char;line-height:normal;margin-bottom:0in;mso-layout-grid-align:none;text-autospace:none;%22%3E%26nbsp;%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22background-color:white;line-height:normal;margin-bottom:0in;text-align:justify;vertical-align:middle;%22%3E%3Cspan style=%22background-color:white;color:black;font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E%3Cspan style=%22mso-bidi-font-family:Calibri;mso-bidi-theme-font:minor-latin;mso-fareast-font-family:%26quot;Times New Roman%26quot;;%22%3E%3Cstrong%3EBenefits:%3Co:p%3E%3C/o:p%3E%3C/strong%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22background-color:white;line-height:normal;margin-bottom:0in;text-align:justify;vertical-align:middle;%22%3E%3Cspan style=%22color:black;font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E%3Cspan style=%22mso-bidi-font-family:Calibri;mso-bidi-theme-font:minor-latin;mso-fareast-font-family:%26quot;Times New Roman%26quot;;%22%3E%3Co:p%3E%26nbsp;%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22background-color:white;line-height:normal;margin-bottom:0in;text-align:justify;vertical-align:middle;%22%3E%3Cspan style=%22background-color:white;color:black;font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E%3Cspan style=%22mso-bidi-font-family:Calibri;mso-bidi-theme-font:minor-latin;mso-fareast-font-family:%26quot;Times New Roman%26quot;;%22%3EJust Energy offers a robust benefits plan for staff members, as well as Employee Assistance Programs that offer a wealth of tools and resources to enrich the employee experience.%26nbsp; The company also provides a number of cost-free, self-development courses for those that wish to build on their skills and competencies. In addition, a variety of awards offer another opportunity to recognize and reward employees.%26nbsp;%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22background-color:white;line-height:normal;margin-bottom:0in;text-align:justify;vertical-align:middle;%22%3E%3Cspan style=%22color:black;font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E%3Cspan style=%22mso-bidi-font-family:Calibri;mso-bidi-theme-font:minor-latin;mso-fareast-font-family:%26quot;Times New Roman%26quot;;%22%3E%3Co:p%3E%26nbsp;%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22background-color:white;line-height:normal;margin-bottom:0in;text-align:justify;vertical-align:middle;%22%3E%3Cspan style=%22background-color:white;color:black;font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E%3Cspan style=%22mso-bidi-font-family:Calibri;mso-bidi-theme-font:minor-latin;mso-fareast-font-family:%26quot;Times New Roman%26quot;;%22%3E%3Cstrong%3EWe offer:%3C/strong%3E%3C/span%3E%3C/span%3E%3Cspan style=%22color:black;font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E%3Cspan style=%22mso-bidi-font-family:Calibri;mso-bidi-theme-font:minor-latin;mso-fareast-font-family:%26quot;Times New Roman%26quot;;%22%3E%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22background-color:white;line-height:normal;margin-bottom:0in;text-align:justify;vertical-align:middle;%22%3E%3Cspan style=%22color:black;font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E%3Cspan style=%22mso-bidi-font-family:Calibri;mso-bidi-theme-font:minor-latin;mso-fareast-font-family:%26quot;Times New Roman%26quot;;%22%3E%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cul type=%22disc%22%3E%3Cli class=%22MsoNormal%22 style=%22background-color:white;color:black;line-height:normal;margin-bottom:0in;mso-list:l0 level1 lfo1;mso-margin-top-alt:auto;vertical-align:middle;%22%3E%3Cp style=%22text-align:justify;%22%3E%3Cspan style=%22background-color:white;font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E%3Cspan style=%22mso-bidi-font-family:Calibri;mso-bidi-theme-font:minor-latin;mso-fareast-font-family:%26quot;Times New Roman%26quot;;%22%3EPerformance based bonuses%3C/span%3E%3C/span%3E%3C/p%3E%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22background-color:white;color:black;line-height:normal;margin-bottom:0in;mso-list:l0 level1 lfo1;mso-margin-top-alt:auto;vertical-align:middle;%22%3E%3Cp style=%22text-align:justify;%22%3E%3Cspan style=%22background-color:white;font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E%3Cspan style=%22mso-bidi-font-family:Calibri;mso-bidi-theme-font:minor-latin;mso-fareast-font-family:%26quot;Times New Roman%26quot;;%22%3ECompetitive Compensation%3C/span%3E%3C/span%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E%3Cspan style=%22mso-bidi-font-family:Calibri;mso-bidi-theme-font:minor-latin;mso-fareast-font-family:%26quot;Times New Roman%26quot;;%22%3E%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22background-color:white;color:black;line-height:normal;margin-bottom:0in;mso-list:l0 level1 lfo1;mso-margin-top-alt:auto;vertical-align:middle;%22%3E%3Cp style=%22text-align:justify;%22%3E%3Cspan style=%22background-color:white;font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E%3Cspan style=%22mso-bidi-font-family:Calibri;mso-bidi-theme-font:minor-latin;mso-fareast-font-family:%26quot;Times New Roman%26quot;;%22%3EComprehensive benefits package%3C/span%3E%3C/span%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E%3Cspan style=%22mso-bidi-font-family:Calibri;mso-bidi-theme-font:minor-latin;mso-fareast-font-family:%26quot;Times New Roman%26quot;;%22%3E%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22background-color:white;color:black;line-height:normal;margin-bottom:0in;mso-list:l0 level1 lfo1;mso-margin-top-alt:auto;vertical-align:middle;%22%3E%3Cp style=%22text-align:justify;%22%3E%3Cspan style=%22background-color:white;font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E%3Cspan style=%22mso-bidi-font-family:Calibri;mso-bidi-theme-font:minor-latin;mso-fareast-font-family:%26quot;Times New Roman%26quot;;%22%3EHybrid Working Model%3C/span%3E%3C/span%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E%3Cspan style=%22mso-bidi-font-family:Calibri;mso-bidi-theme-font:minor-latin;mso-fareast-font-family:%26quot;Times New Roman%26quot;;%22%3E%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22background-color:white;color:black;line-height:normal;margin-bottom:0in;mso-list:l0 level1 lfo1;mso-margin-top-alt:auto;vertical-align:middle;%22%3E%3Cp style=%22text-align:justify;%22%3E%3Cspan style=%22background-color:white;font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E%3Cspan style=%22mso-bidi-font-family:Calibri;mso-bidi-theme-font:minor-latin;mso-fareast-font-family:%26quot;Times New Roman%26quot;;%22%3EHealth and wellbeing tools and resources and more…%3C/span%3E%3C/span%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E%3Cspan style=%22mso-bidi-font-family:Calibri;mso-bidi-theme-font:minor-latin;mso-fareast-font-family:%26quot;Times New Roman%26quot;;%22%3E%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3C/li%3E%3C/ul%3E%3Cp class=%22MsoNormal%22 style=%22line-height:normal;text-align:justify;%22%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E%3Cspan style=%22mso-bidi-font-family:Calibri;mso-bidi-theme-font:minor-latin;%22%3E%3Co:p%3E%26nbsp;%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22margin-bottom:12.0pt;%22%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E%3Ci%3E%3Cspan style=%22line-height:107%;%22%3EJust Energy and its subsidiaries are an equal opportunity employer. %26nbsp;We are committed to building a workforce that reflects the communities we serve and to promote a diverse, anti-racist, inclusive, accessible, merit-based, respectful and equitable workplace. We invite all interested individuals to apply.%3C/span%3E%3C/i%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22line-height:normal;text-align:justify;%22%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E%3Cspan style=%22mso-bidi-font-family:Calibri;mso-bidi-theme-font:minor-latin;%22%3E#LI-SS1%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22line-height:normal;text-align:justify;%22%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E%3Cspan style=%22mso-bidi-font-family:Calibri;mso-bidi-theme-font:minor-latin;%22%3E#JESP%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22line-height:normal;text-align:justify;%22%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E%3Cspan style=%22mso-bidi-font-family:Calibri;mso-bidi-theme-font:minor-latin;%22%3E#LI-SS1%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22margin-bottom:12.0pt;%22%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:12px;%22%3E%3Ci%3E%3Cspan style=%22line-height:107%;%22%3E%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/i%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22line-height:normal;text-align:justify;%22%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:12px;%22%3E%3Cspan style=%22mso-bidi-font-family:Calibri;mso-bidi-theme-font:minor-latin;%22%3E#LI-SS1%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22line-height:normal;text-align:justify;%22%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:12px;%22%3E%3Cspan style=%22mso-bidi-font-family:Calibri;mso-bidi-theme-font:minor-latin;%22%3E#JESP%3C/span%3E%3C/span%3E%3Cspan style=%22mso-bidi-font-family:Calibri;mso-bidi-theme-font:minor-latin;%22%3E%3Co:p%3E%3C/o:p%3E%3C/span%3E%3Cspan style=%22color:black;font-family:%26quot;Arial%26quot;,sans-serif;%22%3E%3Cspan style=%22mso-ansi-language:X-NONE;mso-fareast-font-family:%26quot;Times New Roman%26quot;;%22 lang=%22X-NONE%22%3E%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNoSpacing%22%3E%3Cspan style=%22font-family:%26quot;Arial%26quot;,sans-serif;%22%3E%3Cspan style=%22mso-fareast-font-family:%26quot;Times New Roman%26quot;;%22%3E%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNoSpacing%22 style=%22tab-stops:117.0pt;%22%3E%3Cspan style=%22font-family:%26quot;Arial%26quot;,sans-serif;%22%3E%3Cspan style=%22mso-bidi-font-weight:bold;%22%3E%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E Solicitar ahora