Count Team Attendant en Graton Resort and Casino
Graton Resort and Casino · Rohnert Park, Estados Unidos De América · Onsite
- Junior
- Oficina en Rohnert Park
Entry‐level position that works as part of a team. The Count team Attendant is responsible for the timely and accurate completion and documentation of the drop and count of various funds throughout the casino; including slots, table games, poker, ATMs, ticket redemption machines, and cash recycler machines. Count Team Attendant is responsible for preparing reports and other documents related to drop and count. All duties are to be performed within the guidelines of the company and department policies and procedures, Minimum Internal Control Standards, and Graton's System of Internal Controls. Training ongoing to prepare for Count Team Supervisor.
Essential Functions:
1. Responsible for practicing, supporting and promoting Graton Resort & Casino's Company-wide culture and demonstrating Graton Resort & Casino's Service Standards at all times.
2. Ensure adherence to all confidentiality requirements regarding all information, verbal or documented, to which have been provided directly or indirectly.
3. Ensure integrity in all aspects of the process and perform assignments in a pleasant, friendly and professional manner at all times.
4. Attend and participate in all department meetings, training sessions, and other sessions as directed by management.
5. Safeguard and secure all carts, currency, coin, chips, and vouchers at all times.
6. Perform as a team player in a team oriented environment to ensure accurate and timely completion of all drops, counts, and other tasks as assigned.
7. Perform drop (removal) of funds from gaming devices, complete buys, cart loading, cart escorts. Receive, dispense, secure, count, record, store, transport funds and perform all other functions necessary for the efficient administration of business.
8. Perform accurate and timely count of large sums of currency, coins, chips, vouchers, coupons and other monetary units as used in day-to-day business. Record count(s) by game/table/kiosk and by denomination; ensuring not to comingle (or mix) funds together for different games/tables/kiosks.
9. Efficiently operate all equipment, hardware and software used in the course of completing job functions; including, but not limited to: money counting machines, kiosk/ATM machines, cash dispensers, carts and cart mule.
10. Perform verification, reconciliation and balancing functions. Prepare accurate paperwork as required; log all cash, chip and other revenue instruments on appropriate log(s), transfer sheets and other documents. Investigate any discrepancies or cash variations and report results to upper management.
11. Generate, post, print and distribute reports. Review all reports, documentation and other supporting information for completeness and accuracy.
12. Ensure supplies are stocked, prepare carts for drops, and maintain clean and safe work areas, including daily cleaning and maintenance of currency counting machines, cash recyclers, kiosks and other equipment.
13. Communicate professionally with members of the Count Team and various other departments.
14. Adhere to all regulatory, personnel, company and department policies and procedures. Report any unusual or suspicious activity directly to the Controller or Director.
15. Responsible for maintaining a consistent and regular attendance record; available to work at times extending beyond regularly scheduled hours.