Application Support Engineer L3 - with Snowflake (Max $70/hr W2) en Lenmar Consulting Inc.
Lenmar Consulting Inc. · Charlotte, Estados Unidos De América · Onsite
- Professional
- Oficina en Charlotte
Food Production
Job Description:Job Summary
We are seeking an experienced Application Support Engineer (L3) to join our Run Support team. This role provides advanced technical expertise, incident resolution, and long-term application stability improvements. The L3 engineer acts as the final escalation point for critical issues, leads root cause analysis (RCA), and partners with Product and Development teams to ensure that defects (bugs) and feature requests (stories) are properly documented, prioritized, and delivered through Azure DevOps (ADO).
As part of Clients Scaling and Growth Initiative, the L3 Application Support Engineer plays a pivotal role in reducing technical debt, improving backlog quality, and strengthening collaboration between Run Support, Product, and Development teams.
Required:
- 5+ years of experience in application support, production support, or software operations.
- Strong hands-on experience with ticketing systems (Helix) and backlog management tools (e.g., Jira, Azure DevOps).
- Experience with Snowflake.
- Expertise in monitoring platforms (Splunk, Dynatrace, Zabbix, AlertBot).
- Experience leading root cause analysis and managing complex production incidents.
All your information will be kept confidential according to EEO guidelines.
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