Apartment Maintenance Manager - 1111 Light Street Apartments and Heath Street Lofts en None

Service Manager – 1111 Light Street Apartments & Heath Street Lofts | Federal Hill

Join our team as Service Manager, leading the daily maintenance operations of 1111 Light Street Apartments and Heath Street Lofts, located in the vibrant Federal Hill neighborhood.

💰 Starting Salary: $36/hour (based on experience)
🕐 Schedule: Monday–Friday + On-Call Service

About the Role

As our Service Manager, you’ll oversee all aspects of property maintenance, ensuring our communities remain safe, attractive, and fully operational. You’ll lead a dedicated maintenance team, manage service requests efficiently, and uphold the highest standards of quality and customer satisfaction.

Key Responsibilities

• Lead, train, and mentor the maintenance team to ensure timely and effective service delivery.

• Diagnose and repair HVAC, electrical, plumbing, carpentry, drywall, flooring, and general maintenance issues.

• Manage unit turnovers, move-in/move-out inspections, and ensure readiness of all units.

• Conduct regular property inspections to identify and address maintenance needs.

• Schedule and perform preventive maintenance programs.

• Oversee and update work order systems, generate service requests, and monitor completion timelines.

• Ensure compliance with company policies, operational goals, and safety standards.

Qualifications & Skills

• HVAC Certification required (CAM-T preferred)

• Proven leadership abilities, including team supervision, motivation, and performance management

• Demonstrated experience in training and mentoring maintenance staff

• Strong technical expertise in plumbing, electrical, carpentry, and general maintenance

• Knowledge of OSHA safety regulations

• Excellent time management, organizational, and problem-solving skills

• Strong written and verbal communication skills

• Proficient computer skills – ability to use maintenance software, work order systems, and email effectively

• Exceptional customer service and conflict-resolution abilities

• Valid driver’s license and reliable transportation required

Education & Experience

• High school diploma or equivalent

• Minimum 5 years of experience in commercial, residential, or industrial maintenance

• At least 2 years of supervisory experience, including staff development and performance coaching

Compensation & Benefits

We value our associates and offer a comprehensive benefits package, including:

• 🩺 Health, Vision, and Dental Insurance

• 💼 401(k) Retirement Plan

• 🌴 Paid Time Off (PTO) & Sick Leave

• 🏘️ Associate Rent Discount (for eligible full-time associates)

If you’re a skilled maintenance professional with strong leadership, technical expertise, and a passion for excellence, we invite you to join our team and help us keep our communities running smoothly.

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