Global Order Services Manager en Mercury Systems

Job Summary:

As the Manager of Global Order Services, you have a passion for processes that assist our sales and production teams. You have a “roll up your sleeves” mentality. Your organizational and analytical skills enable you to be a natural problem solver. You can analyze an issue to determine the best course of action and drive it to resolution. You are collaborative and have impeccable follow-through. With your exceptionally strong work ethic, natural curiosity, and enthusiasm, you can help the company scale and grow while our business evolves. You are not afraid to identify what we’re doing wrong, so we can fix it, and what we're doing right, so we can improve on it.

Job Responsibilities:

• Manage and develop team members to support business volume
• Ensure that all employees understand business objectives, expectations, and measurement criteria for their respective positions
• Collaborate with peers and others to develop, enhance, and communicate operational processes and procedures in support of corporate objectives
• Review all incoming orders for completeness, accuracy, and compliance with company bookings and revenue recognition guidelines
• Anticipate and identify issues and initiate actions to ensure orders are processed timely and efficiently
• Work with operations and planning to understand and communicate commitments and status to customers
• Lead and assist in special projects as assigned, preparing timely and accurate results
• Contribute ideas and provide reasonable and creative solutions to improve current processes
• Participate in quarter-end by delivering exceptional customer service (internal and external) and ensuring orders are booked/processed within the quarter close deadlines
• Ad-hoc reports, audits, and projects as required

Required Qualifications:

• Typically requires a minimum of 6 years of related experience with 3+ years of experience managing a team and a Bachelor's degree in Business Admin, Supply Chain, Accounting or related field.  Would also consider equivalent years of hands-on experience in lieu of a degree.
• Proficient with Oracle and MS Excel
• Strong analytical and problem-solving skills
• Ability to handle and organize multiple time-sensitive projects at once
• Ability to use solid judgment in resolving issues or in making recommendations
• Up to 10% travel may be required

Preferred Qualifications:

• Experience in a public company and in the A&D industry
• Salesforce experience

"This position requires you to access information that is subject to U.S. export regulations. You may only access such information if you are a U.S. citizen, lawful permanent resident of the U.S., protected individual as defined by 8 U.S.C. 1324b(a)(3), or eligible to obtain the required authorizations from the U.S. government."