- Professional
- Oficina en London
Step forward into the future of technology with ZILO™.
We’re here to redefine what’s possible in technology. While we’re trusted by the global Transfer Agency sector, our technology is truly flexible and designed to transform any business at scale. We’ve created a unified platform that adapts to diverse needs, offering the scalability and reliability legacy systems simply can’t match.
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We are a team of dedicated professionals where everyone, regardless of their role, drives our progress and creates real impact. If you’re ready to shape the future, let’s talk.
As a Functional Test Analyst, you will play a pivotal role in safeguarding software quality by actively engaging throughout the delivery lifecycle. This role demands more than verifying that features work—it requires critical thinking, active collaboration in refinement sessions, and the courage to challenge requirements and delivery outputs when quality is at risk. You will ensure end-to-end quality by taking a holistic view of testing, including how changes affect downstream systems, validating both the integrity of outputs and the accuracy of underlying data, and considering a wide range of testing techniques.
In addition to internal quality responsibilities, you will oversee the quality of deliverables from third-party vendors and outsource partners, ensuring contractual standards are consistently met.
Key Responsibilities
Quality Advocacy & Requirement Validation
· Actively participate in refinement sessions, questioning and clarifying requirements to uncover gaps, ambiguities, or assumptions.
· Ensure acceptance criteria are clear, testable, and aligned with business value.
· Promote a culture of quality across the team, pushing back where deliverables do not meet agreed quality standards.
· Review and validate work produced by third-party vendors/outsource partners, ensuring outputs meet contractual KPIs and SLAs.
Test Planning
· Define comprehensive test strategies that include positive, negative, boundary, edge, and exploratory testing.
· Plan targeted regression suites, ensuring appropriate test coverage for both functional and non-functional aspects.
· Consider upstream and downstream system impacts, ensuring end-to-end integrity of the business process.
· Incorporate vendor-delivered scripts into overall test coverage plans, ensuring alignment with internal quality expectations.
· Changing plans and/or priorities are something that doesn’t faze you and you are comfortable to replan around.
Execution & Validation
· Design, develop, and execute functional and UAT test cases to validate business requirements, including data validation (numbers, calculations, and results integrity).
· Verify integration and data flows between systems, ensuring downstream processes are not adversely affected by changes.
· Execute defect triage with a focus on root cause analysis and prevention.
· Perform quality assurance oversight on vendor-produced deliverables, including:
o Spot-checking test scripts for accuracy and completeness.
o Reviewing test evidence for adequacy and correctness.
o Assessing defect creation quality to ensure clear reproduction steps, correct severity classification, and traceability to requirements.
· Provide ongoing measurement and reporting of vendor performance against agreed KPIs/SLA metrics to the Head of Quality Management.
Collaboration & Communication
· Work closely with Product Owners, Business Analysts, Developers, and other stakeholders to ensure shared understanding of quality goals.
· Communicate testing progress, risks, and issues effectively, providing evidence-based recommendations for go/no-go decisions.
· Confidently challenge assumptions and influence decisions to ensure quality is never compromised.
Tools & Continuous Improvement
· Use automation and AI-assisted testing where appropriate to increase efficiency and accuracy.
· Continuously seek process improvements to optimise testing effectiveness and reduce defect leakage.
· Keep up to date with emerging tools and techniques to strengthen testing practices.
· Identify opportunities to enhance vendor testing processes, suggesting improvements that drive higher quality and efficiency.
Requirements
As a Functional Test Analyst, you will play a pivotal role in safeguarding software quality by actively engaging throughout the delivery lifecycle. This role demands more than verifying that features work—it requires critical thinking, active collaboration in refinement sessions, and the courage to challenge requirements and delivery outputs when quality is at risk. You will ensure end-to-end quality by taking a holistic view of testing, including how changes affect downstream systems, validating both the integrity of outputs and the accuracy of underlying data, and considering a wide range of testing techniques.
In addition to internal quality responsibilities, you will oversee the quality of deliverables from third-party vendors and outsource partners, ensuring contractual standards are consistently met.
Key Responsibilities
Quality Advocacy & Requirement Validation
· Actively participate in refinement sessions, questioning and clarifying requirements to uncover gaps, ambiguities, or assumptions.
· Ensure acceptance criteria are clear, testable, and aligned with business value.
· Promote a culture of quality across the team, pushing back where deliverables do not meet agreed quality standards.
· Review and validate work produced by third-party vendors/outsource partners, ensuring outputs meet contractual KPIs and SLAs.
Test Planning
· Define comprehensive test strategies that include positive, negative, boundary, edge, and exploratory testing.
· Plan targeted regression suites, ensuring appropriate test coverage for both functional and non-functional aspects.
· Consider upstream and downstream system impacts, ensuring end-to-end integrity of the business process.
· Incorporate vendor-delivered scripts into overall test coverage plans, ensuring alignment with internal quality expectations.
· Changing plans and/or priorities are something that doesn’t faze you and you are comfortable to replan around.
Execution & Validation
· Design, develop, and execute functional and UAT test cases to validate business requirements, including data validation (numbers, calculations, and results integrity).
· Verify integration and data flows between systems, ensuring downstream processes are not adversely affected by changes.
· Execute defect triage with a focus on root cause analysis and prevention.
· Perform quality assurance oversight on vendor-produced deliverables, including:
o Spot-checking test scripts for accuracy and completeness.
o Reviewing test evidence for adequacy and correctness.
o Assessing defect creation quality to ensure clear reproduction steps, correct severity classification, and traceability to requirements.
· Provide ongoing measurement and reporting of vendor performance against agreed KPIs/SLA metrics to the Head of Quality Management.
Collaboration & Communication
· Work closely with Product Owners, Business Analysts, Developers, and other stakeholders to ensure shared understanding of quality goals.
· Communicate testing progress, risks, and issues effectively, providing evidence-based recommendations for go/no-go decisions.
· Confidently challenge assumptions and influence decisions to ensure quality is never compromised.
Tools & Continuous Improvement
· Use automation and AI-assisted testing where appropriate to increase efficiency and accuracy.
· Continuously seek process improvements to optimise testing effectiveness and reduce defect leakage.
· Keep up to date with emerging tools and techniques to strengthen testing practices.
· Identify opportunities to enhance vendor testing processes, suggesting improvements that drive higher quality and efficiency.
Requirements & Qualifications
· Bachelor’s degree in computer science, Engineering, or related field (or equivalent experience).
· 5+ years in software quality assurance, functional testing, or a related role with financial services experience (TA experience an advantage).
· Strong knowledge of testing methodologies, including boundary analysis, equivalence partitioning, negative testing, and regression testing.
· Proficiency in creating clear, detailed, and traceable test plans, scripts, and reports.
· Solid understanding of SQL and ability to validate data in back-end systems.
· Experience working within agile/scrum teams, with the ability to contribute to sprint refinement and planning.
· Excellent communication skills with the ability to challenge and influence stakeholders at all levels.
· Adaptable and able to multi-task across multiple scrums.
· ISTQB certification (Foundation or higher) is advantageous.
Benefits
- Enhanced leave - 38 days inclusive of 8 UK Public Holidays
- Private Health Care including family cover
- Life Assurance – 5x salary
- Flexible working – work from home and/or in our London Office
- Employee Assistance Program
- Company Pension (Salary Sacrifice options available)
- Access to training and development
- Buy and Sell holiday scheme
- The opportunity for “work from anywhere/global mobility”
