We are looking for an experienced Operations Coordinator to join our team. The Operations Coordinator will ensure operational excellence by managing the complete operational lifecycle of our assets from their initial acquisition at tax and sheriff’s sales, through their successful stabilization, and continuing with administrative support until their final disposition. Leveraging our cutting-edge systems, this role is responsible for the entire on-the-ground execution of our strategy: from auction preparation and bidding to coordinating all post-sale stabilization activities and providing key logistical support to the Disposition Agent. By flawlessly executing this end-to-end asset management process, the Operations Coordinator directly contributes to the growth of a profitable portfolio that is foundational to the company’s success.
Requirements
Develop and maintain subject matter expertise on the rules, procedures, and systems for tax and sheriff's sales across all target counties.
Proactively identify and manage a calendar of upcoming property sales, meticulously tracking deadlines and requirements in the company's project management system.
Coordinate all pre-sale due diligence, interfacing with the analytics and automation teams to ensure data is available and working with senior leadership to establish bidding strategies for target properties.
Manage all pre-sale logistics, including preparing and organizing all necessary documentation, funds, and pre-registration paperwork to ensure seamless auction participation.
Attend and assist at in-person and online property auctions, ensuring that bids are executed according to the established strategy.
Oversee all post-sale administrative and legal processes, working with title companies and attorneys to perfect legal title and resolve any immediate encumbrances.
Take full ownership of the initial property stabilization phase by deploying and managing vendors for essential services, such as lock changes, trash-out, lawn care, winterization, and securing the property.
Diligently follow up with all vendors and partners to ensure project deadlines are met and quality standards are upheld throughout the stabilization process.
Serve as the primary operational support for the Disposition Agent, assisting with marketing efforts, coordinating ongoing property maintenance (e.g., lawn care, snow removal), and managing administrative tasks.
Maintain the project management system throughout the disposition phase, accurately tracking key milestones such as listing dates, price adjustments, offers, and settlement.
Manage the final property close-out process post-sale, ensuring all stakeholders are notified, recurring vendor services are terminated, and utilities are properly transferred.
Maintain pristine, real-time records for each asset in the project management system throughout its entire lifecycle, from initial identification through post-sale archival.
Serve as the key operational liaison, providing regular status updates to leadership and working with Corporate Accounting to ensure accurate and timely project accounting.
Contribute to the continuous improvement of operational processes and documentation.
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