Operations Intern - Spring 2026 en BHI Senior Living Inc.

Description

Overview

The mission of BHI Senior Living Inc. is to enhance the quality of life for older adults within a secure environment that supports their needs, values, interests, and independence while encouraging personal and spiritual development. BHI is an organization deeply committed to doing what’s right for the people we serve and those we employ. Our faith-based values guide us in every decision we make and have resulted in over 50 years of providing exceptional care for seniors. As one of the most well-respected and well-funded non-profit organizations in the Midwest, BHI Senior Living offers nine Life Plan Communities and two Active Adult Communities in Indiana, Michigan, and Ohio.

What We Offer!

• Paid internship
• Cohort experience with exposure across departments
• Hands-on experience in the senior living industry
• Professional development weekly
• Paid holidays
• Access to Employee Assistance Program (EAP)

Position Summary

Westminster Village North is looking for an Operations Intern to join the spring intern cohort for 2026. This immersive opportunity will give hands-on, real-world experience working with the operation executive leadership and collaborating across departments. The Operations Intern will focus on:

• Assist the ED or AED with daily operational activities.
• Support compliance efforts by helping review policies, procedures, and documentation to ensure adherence to state and federal regulations.
• Assist with quality assurance and performance improvement (QAPI) initiatives, including data collection and analysis.
• Support budgeting and financial monitoring processes.
• Gain exposure to survey readiness and regulatory inspections.
• Work on assigned projects to improve facility operations, resident satisfaction, or staff engagement.
• Maintain confidentiality and always adhere to processional and ethical standards.
• Assisting with resident satisfaction surveys, the development of our enhanced assisted living program and home health organization

Qualifications

Required:

• Pursuing a degree in Healthcare Administration or related field.
• Strong interest in long-term care and seniors.
• Excellent organizational, communication, and time management skills.
• Ability to work collaboratively with staff, residents, and families.
• Proficiency in Microsoft Suite (Word, Excel, PowerPoint).
• Strong interpersonal skills, ability to communicate effectively with diverse audiences.

Westminster Village North is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Equal Opportunity Employer
 This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.