Receptionist en Rosecrance

Become a champion of hope.

At Rosecrance, we’ve been leading the way in behavioral health services for over a century. Our team empowers individuals and families to overcome substance use and mental health challenges through compassionate care and evidence-based therapies. If you’re ready to make a meaningful impact, we’re ready to welcome you! We are looking for dedicated individuals to join our team and help deliver on our mission of hope and recovery.

Position Summary

Perform receptionist and switchboard duties and miscellaneous clerical tasks.

Qualifications

• High school diploma or GED
• Reception experience or an equivalent combination of education, training and experience
• General clerical training or experience
• Excellent oral and written communication skills

Responsibilities

1. Work hours assigned by leadership and be available to work additional hours when
necessary.
2. Respond to all incoming phone calls, directing them to the appropriate parties or taking messages as
necessary.
3. Welcome all visitors and ensure they are directed to the appropriate parties or locations.
4. Perform miscellaneous clerical duties as assigned.
5. Answer calls from the inquiry line and direct as assigned.
6. Perform secure handing of cardholder data, including encryption, data storage limitations, and adherence
to security protocols.
7. Participate in mandatory Payment Card Industry (PCI) training, access controls, and regular security
assessments, all aligned with PCI Data Security Standard (DSS) guidelines.
8. Serve as a member of the Clerical Team and participate in all team meetings and activities.
9. Understand and comply with all the principles established by the Rosecrance Corporate
Compliance Program and Code of Conduct.
10. Deliver exceptional customer service consistently to every customer.
11. Serve as a role model for other staff, clients and customers and demonstrate positive guest relations
in representing Rosecrance.
12. Assume other related responsibilities as assigned by leadership.

Schedule

Hours:  Part-time, 20 hours per week

Shift:  1st shift

Work Location

Rosecrance Harrison– Rockford, Il.

• Work Mode: Onsite

Compensation & Rewards

• Starting Pay: $18 per hour (based on education, experience, and credentials)

Our Benefits

Rosecrance values its employees and offers a comprehensive benefits package even for most part time staff, including:

401(k) plan with employer match and discretionary employer contribution
Paid Time Off (reduced rate)
Referral program earning up to $1,000 per hire!
Certain facilities offering an on-site gym
Daily pay available through financial wellness provider: UKG Wallet
Employee Assistance Program

Who We Are

Rosecrance has been at the forefront of providing behavioral health services for over a century. Our mission is to empower individuals and families to overcome substance abuse and mental health challenges through evidence-based therapies and compassionate care. Join us in our mission to foster lasting recovery and transform lives.

We are committed to providing careers that make a difference in the lives of the people we serve and the people we employ. We do this through the work we do, our core mission and values, our employee resources, and especially through our purpose-driven community of opportunity and hope.

Our Health and Safety Commitment

We maintain a zero-tolerance drug-free environment, including marijuana, to prioritize safety for staff and clients. All candidates must pass an occupational health screening, ensuring a secure and healthy workplace.

Equal Employment Opportunity

Rosecrance is an equal opportunity employer and values diversity in the workplace. We do not discriminate based on race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, marital status, veteran status, or any other legally protected status. Our hiring decisions are based solely on qualifications, skills, and experience relevant to the requirements of the position.

Our Partnerships

• AARP Employer Pledge Program
• MSEP (Military Spouse Employment Partnership).