Receptionist / Medi-Cal Billing Assistant at Assisted Living Community en Fair Oaks Estates

Fair Oaks Estates is a secure gated community that offers Assisted Living and Memory Care for older adults with dementia. Our 63-bedroom community is located on four beautiful acres in Carmichael California. Our spacious private and shared studio apartments offer excellent views of mature landscaping and colorful courtyards.

We provide specialized care plans specific to the unique needs of each resident. We work with families, doctors, and other support groups to ensure we provide the right amount of care and attention, but not so much that we inhibit independence.

Fair Oaks Estates is locally owned and operated providing you with flexibility and prompt resolution to potential concerns.

Comfortable amenities, exceptional dining, an abundance of activities, and qualified care staff, make Fair Oaks Estates the right choice for you and you loved one.

We are seeking a Full-Time Receptionist/Office Assistant to join our team! The perfect candidate will have a warm and outgoing personality with great customer service skills. You will perform clerical and administrative functions in our Assisted Living Community to help drive company success. Computer skills are necessary, and experience working in Assisted Living or other medical environment is a plus.

Responsibilities:

• Greet residents, staff, and visitors, providing excellent customer service and courteous telephone skills.
• Collect and maintain resident Medi-Cal information; prepare Medi-Cal billing claims using MBill software.
• Review Medi-Cal weekly and maintain current resident records.
• Pull weekly reports from Eldermark, including Point of Care, Incident Reports LIC624, Medication Record Count, and LIC 9020.
• Assist with resident admissions and new hire employee documentation.
• Coordinate applicant interviews and new hire orientation.
• Audit inflow of paperwork for Residents and Employees. Scan and file documents electronically; update documentation for Level of Care changes.
• Prepare bus transportation forms for the driver weekly.
• Print and assemble Marketing Packets, Employee folders, and Resident Agreement folders; prepare new resident gift bags.
• Sort mail and distribute to assigned boxes.
• Maintain strong organizational skills, handling multiple tasks and working well in stressful situations.
• Keep documents organized in electronic format using Google Docs, Eldermark, and Microsoft Office; understand scan folder and naming conventions.
• Know how to properly open/close the office including the alarm system, and respond appropriately to door and fire alarms.
• Support management and complete other duties as requested.
• Uphold company policies, safety procedures, and maintain confidentiality as defined by the Employee Handbook.

• Strong communication, organization, and multitasking skills.
• Enjoys working with seniors and thrives in a team setting.
• Experience or willingness to learn Medi-Cal billing and required documentation.
• Proficiency with Google Documents, Eldermark software, and Microsoft Office applications.
• Ability to maintain excellent attendance and punctuality.
• Ability to pass a post-offer fingerprint background check and employment physical.
• Commitment to the company’s mission, vision, values, and goals.

Privately owned Assisted Living Community that truly cares about seniors and offers successful careers with opportunities for advancement.

Privately owned Assisted Living Community with a heart for seniors offers successful careers with opportunities for advancement.

All your information will be kept confidential according to EEO guidelines.

*** Please note - Must be able to clear post-offer fingerprint background check and employment physical***

Serious Candidates are encouraged to apply.

Benefits: Health Insurance, Cal Savers, Paid Orientation, Training and Sick Time after 3 months.

$18 to $19 per hour