Certified Peer Outreach Community Safety Case Manager - Violence Prevention en YMCA of Greater Seattle

Our Commitment to Equity
The Y actively promotes a culture free from bias and injustice. We are dedicated to removing institutional and systemic barriers that result in oppression and racism. We will be accountable to marginalized communities for creating equitable and sustainable environments where social justice is woven into every facet of our programs, and by caring for our communities in a culturally versatile and respectful manner.

Job Summary

The Certified Peer Outreach Case Manger will serve youth and families affected by gun violence and/or group/gang involvement, involvement with the juvenile justice system, within King County and unincorporated areas of King County. The CPC/CM will connect youth and families to services, resources, social and wellbeing support, and working toward freeing their lives of violence and system services involvement. This position requires intensive and coordinated responses to youth participants and community members experiencing trauma from acts of violence at various sites including but not limited to detention facilities, hospitals, and vigils during evenings and weekends as required.

You will collaborate with co-workers, supervisors, outside professionals, and others to provide services in client homes, schools, community centers, or other convenient community locations. You will complete assessments and create service plans that mitigate risk factors. You will encourage youth participants to actively engage in services to build protective factors and life skills that promote self-efficacy.

This position is at the Social Impact Center Y, the social services branch of YMCA of Greater Seattle (YGS). The mission of the Social Impact Center Y is to accelerate young people’s ability to build safe, successful, and happy lives. Every year, we serve 5,000 children, youth, young adults, and families across King County with programs that aim to strengthen young people’s ability to develop to their fullest potential through four strategies: reducing risk factors; navigating systems towards successful life transition; ensuring stability, safety and wellness in times of crisis; and building competencies and social capital. The Social Impact Center Y’s programs include housing, behavioral health, foster care licensing, violence prevention, education, and employment. Many of the young people we serve have had involvement in the foster care, criminal justice system, and/or homelessness systems.   

What You Will Get From Working at The Y

• Membership to the YMCA of Greater Seattle for you and your household 

• Medical, Dental, Vision, and Life insurance 

• Retirement with generous employer contributions 

• Free access to mental health resources 

• Rapidly accruing paid time off (PTO) 

• Full-time employees qualify for a 50% discount, and part-time employees qualify for a 25% discount, on eligible Childcare Services. 

* Some benefits only available to full-time staff 

Hiring Range: $24.00 – $27.00/hour

• Fulfill the duties as assigned by each contract of the Violence Prevention Program. Develop collaborative relationships with youth participants and community members to support and engage them in the Safe Passage Program’s established safety protocols.
• Document all activities related to program participants in Credible (EHR) daily to maintain client files in accordance with grant and licensing requirements.
• Be apprised of community violence, tension and gang conflicts and communicate information in real time to supervisor, appropriate safety agencies and to all VP teams.
• Monitor designated “safety zones” that include local neighborhoods, school zones and community centers during peak times (i.e.: before/after school, community events).
• Provide supervision and arrange for safe transition for students/youth from school to next destination (i.e.: home, bus stop/light rail), after school activity or program.
• Provide communication daily leadership regarding any incidents or suspicious activity. If job assigned, respond immediately to “Shots Fired” incidents alongside SPD and First Responders at incident sites within contracted communities.
• Available to work all assigned shifts that may include some evenings and weekends.
• Provide intensive and coordinated responses to youth participants and community members experiencing trauma from acts of violence at various sites including but not limited to detention facilities, hospitals, and vigils during evenings and weekends as required.
• Actively participate in community events, VP organized event and promote safety and peace.
• Provide mediation assistance in escalating situations. Complete and submit accurate timesheet by designated due date.
• Complete and submit accurate reimbursement forms within designated timeframe.

Participant Engagement Responsibilities

• Develop collaborative relationships with local schools and community centers/hubs to identify youth that may require services.
• Learn and utilize “street outreach strategies,” to identify/engage “at-risk” youth in program services.
• Complete assessments for every youth assigned to caseload to determine risks, needs, and goal planning. Upon completion of assessment, create safety plan to reduce the risk of youth engaging in violence, gang activity, and/or criminal activity.
• Develop safety plans which include community-based services that address both program and youth participants’ self-identified needs, goals, and plan of action to address and eliminate barriers.
• Provide support and guidance to assist youth participants in engaging in services and offerings of culturally responsive community partners and agencies.
• Advocate for services on behalf of youth participants by submitting referrals, scheduling, and attending intake appointments and/or meetings with community-based service providers.
• Meet with youth participants at community-based locations including but not limited to schools, homes, and community centers. Meet with youth participants assigned to caseload as stipulated (i.e.: twice weekly).
• Document all assessment and safety plan activities in Credible. Review Credible notes daily to ensure progress toward Safety Plan Goals and accurate documentation.

*Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

Code of Conduct for Applicants 

• Must be at least 21 years of age OR may be between 18 and 21 years of age if enrolled in a social service internship or practicum program with an accredited college or university and can provide sufficient documentation.
• High school diploma or high school equivalency course of study (GED/HSEC) with 2 years of directly relevant experience working with children, youth, and families required.
• Washington State Agency Affiliated Counselor Certification***
• Have the skills and ability to work successfully and meet the special needs of children in child welfare care.
• Ability to transport self and client(s) in a safe and effective manner, and to meet clients at their home or school. Access to working vehicle and proof of adequate vehicle insurance coverage is required.
• Intermediate proficiency with computers, basic Microsoft Office software and case management/client tracking software.
• Experience tracking and summarizing data into reports.
• Strong organizational and communication skills with attention to details, timelines and follow-through.
• Current state approved first aid, CPR and HIV/AIDS training certification.*
• TB test by the Mantoux method. **
• Be a Certified Peer Counselor (CPC) or complete CPC classes and pass the WA State test within 6 months of hire or have a bachelor’s degree or equivalent experience in social work, social services, or a closely related field.
• Personal/Lived experience overcoming barriers that the program’s client population is currently facing, including involvement in gangs and the criminal justice system.
• Other applicable education, training, and experience, which provide the knowledge, abilities, and skills necessary to perform effectively in the position will be considered.
• Strong ties to the local community and existing relationships with community members.
• Familiar with gangs/group activity in the target community and has the skills to work effectively with high-risk teenagers and young adults.
• Comfortable and willing to work in high-risk community settings at nontraditional hours. Available to participate in evening and weekend work activities. Experience serving diverse communities (language, culture, race, physical ability, sexual orientation, etc.).
• Knowledge of local community-based agency programs and services (schools, social services, law enforcement, courts/corrections), local units of government, and grassroots organizations.
• Proficiency in Microsoft Office Suite.
• Ability to effectively communicate verbally and in writing. Access to reliable transportation required.

Preferred Qualifications

• Bachelor’s degree or equivalent experience in social work, social services, or a closely related field.
• Other applicable education, training, and experience, which provide the knowledge, abilities, and skills necessary to perform effectively in the position will be considered.
• 2+ years or more related professional or volunteer experience working with elevated risk, system involved (homeless, justice, behavioral health, foster care) youth and/or young adults.

* Within 30 days of employment or first available training

** Within 30 days of employment

*** Within 120 days of employment.

You'll be a great fit for the Seattle Y if you: 

• Thrive on working in a collaborative environment. 

• Are very adaptable. 

• Have high ownership and strong work ethic. 

• Are a great problem solver who can think on your feet. 

• Truly enjoy being of service to people. 

• Like being part of a team that cares about one another as people and enjoy working together. 

• Want to know that the work you do contributes to building a better, stronger community for all. 

OUR MISSION 

Building a community where all people, especially the young, are encouraged to develop their fullest potential in spirit, mind, and body.  

OUR VALUES 

• Respect 

• Responsibility 

• Honesty 

• Caring 

• Passion for Excellence 

YGS is an equal opportunity employer and is committed to creating a diverse and equitable work environment.  Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by local, state, or federal law. 

We are a drug & alcohol-free workplace. We participate in the Federal E-Verify system. All job offers are contingent on the results of a background check in accordance with Washington's Fair Chance Act. Please download and review the below resources for more information: 

(i) The updated 2025 requirements of 49.94.010: 

https://seattleymca.icims.com/icims2/servlet/icims2?module=AppInert&action=download&id=251099&hashed=1503034877 

(ii) The WA attorney general's Washington fair chance act guide for employers and job applicants: 

https://seattleymca.icims.com/icims2/servlet/icims2?module=AppInert&action=download&id=251100&hashed=74689660 

If you need assistance of any kind with the application process, reach out to [email protected].