Direct Wage - Student Services Assistant en Southtexascollege

Special Instructions

Dear Applicant,

The South Texas College Office of Human Resources will not be held responsible for redacting any confidential or sensitive information from the documents that you attach to your application. Confidential and sensitive information include the following:

• Social Security Number
• Date of Birth
• Age
• Citizenship Status
• Gender
• Ethnicity/Race
• Marital Status
• Applicant Photos
   

* A redaction guide can be found by clicking here.

Please make sure that you omit this information from your application prior to submission. We are advising you that the Office of Human Resources will be forwarding your application to the hiring department as per your submission.

Transcripts
Transcripts must be from an institution accredited by an accrediting agency recognized by the U.S. Department of Education or the Council for Higher Education Accreditation (CHEA).

Foreign transcripts
Applicants submitting employment applications with foreign transcripts must provide transcript equivalency documentation from an approved evaluation service. The evaluation service must be a member of the National Association of Credential Evaluation Services (NACES). The evaluation service links on the following site are provided by South Texas College for your convenience but are not affiliated with South Texas College: NACES Members

Job Description

General Statement of Job

The Student Services Assistant helps build a college-going culture and connects the community, prospective and new students to South Texas College. The Student Services Assistant helps students through the enrollment process and promotes the South Texas College experience.

Specific Duties and Responsibilities

Essential Functions:

• Provides a positive, friendly and knowledgeable impression of the College.

• Provides accurate information to prospective, new, current, transfer, and returning students, faculty, staff and the community.

• Assists with creating and conducting information presentations.

• Provides office support as needed.

• Provides call center support as needed.

• Provides support to students through the admission and registration process.

• Provides support during peak registration periods a needed.

• Dresses as the College mascot for photo opportunities and visitor greeting at enrollment and recruitment events, as needed.

• Leading campus tours. Supports college and career fairs on campus and at partner school districts.

• Supports on campus College events. Performs other duties as assigned.

Required Education and Experience

• High School Diploma or GED, required. Some college credit hours, preferred.

• Customer service experience, preferred

Required Knowledge, Skills and Abilities

• Excellent oral, written, presentation, and interpersonal communication skills.

• Strong background in computers and office automation, including word processing, spreadsheets, database, Excel, PowerPoint and knowledge of the Windows environment.

• Good critical-thinking and problem-solving skills.

• Maintains familiarity with the College’s policies in regards to academic standards.

• Bilingual, English/Spanish, preferred.

• Ability to prioritize, organize, and complete multiple tasks with attention to detail, within stated deadlines.

• Ability to work independently as well as a team player within department and with others.

• Ability to adapt to constant change and periods of fast-paced, high-intensity work situations.

• Ability to work evenings and/or weekends as needed.

• Demonstrated ability to interact effectively with a diverse, multi-cultural student population.

• Demonstrated commitment to achieving the vision and mission of South Texas College.

• Ability to speak effectively before groups of students, parents, customers or employees of organization.

• Ability to apply practical understanding to carry out instructions furnished in written, oral, or diagram form.

Checks, Certificates, Licenses, and Registrations

• Security Sensitive position: all applicants are subject to a criminal background check under South Texas College policy.

Physical Requirements

• Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force to move objects.

• Ascending or descending ladders, stairs, and the like, using feet and legs and/or hands and arms.

• Body agility is emphasized.

• Perceiving the nature of sounds at normal speaking levels with or without correction.

• Ability to receive detailed information through oral communication, and to make the discrimination in sound.

• Ability to make rational decisions through sound logic and deductive processes.

• Picking, pinching, typing, or otherwise working, primarily with fingers rather than with the whole hand as in handling.

• Applying pressure to an object with the fingers and palm.

• Extending hand(s) and arm(s) in any direction.

• Substantial movements (motions) of the wrist, hands, and/or fingers.

• Standing particularly for sustained periods of time.

• Expressing or exchanging ideas by means of the spoken word including the ability to convey detailed or important spoken instructions to other workers accurately and concisely.

• Shouting in order to be heard above ambient noise level.

• Have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; and/or extensive reading.

• Visual acuity to determine the accuracy, neatness, and thoroughness of the work assigned or to make general observations of facilities or structures.

• Mobility to accomplish tasks, particularly for long distances or moving from one work site to another.

Work Environment:

• Physical environment requires a person to work in hot and humid conditions; with head covered and limited visibility due to the required mascot costume for some events.

The above job description is not intended as, nor should it be construed as, exhaustive of all responsibilities, skills, efforts, or working conditions associated with this job. 

Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of this job.

Minimum Compensation

Desired Start Date

Posting Close Date (No Close Date if Blank)