Redeployment Only - Admissions Operations Manager (Partnerships) en Cardiff University

Please note that this job is open only to current members of staff of Cardiff University who are eligible for redeployment.

Internal Redeployment Only - Admissions Operations Manager (Partnerships)
Admissions
Communications and Marketing

Under the guidance of the Head and Deputy Head of Admissions, the post holder will:

• Ensure delivery of an outstanding and timely end-to-end admissions process, from initial enquiry to enrolment.
• Work collaboratively to ensure continual development of the admissions process, to meet business demand and need.
• Provide leadership to colleagues in academic Schools and Colleges, and other professional services. in utilising the enhanced admissions processes and, where approved, support developing their own processes aligned to admissions and recruitment, providing specialist advice and guidance.
• Ensure successful delivery of key events, such as Confirmation and Clearing (C&C).
• Represent Admissions at internal and external events/meetings.
• Manage external operational partnerships in relation to admissions to ensure standards and contractual obligations are met and that partners have a key point of contact for admissions queries.

Working within the Admissions team, you will be a member of the Senior Admissions Management Team, with responsibility for the leadership and oversight of the operational process and processing team/s within Admissions, under the guidance of the Deputy Head of Admissions and in support of the Academic Schools and Colleges.

This is a full-time post, fixed-term for 4 years.

Salary: £41,064 – £46,049 per annum (Grade 6)

Closing date: Tuesday, 14 October 2025

Cardiff University is committed to supporting and promoting equality and diversity and to creating an inclusive working environment. We believe this can be achieved through attracting, developing, and retaining a diverse range of staff from many different backgrounds who have the ambition to create a University which seeks to fulfil our social, cultural and economic obligation to Cardiff, Wales, and the world.  In supporting our employees to achieve a balance between their work and their personal lives, we will also consider proposals for flexible working or job share arrangements.

Applications may be submitted in Welsh, and an application submitted in Welsh will not be treated less favourably than an application submitted in English.

46,049

Grade 6

41,064

Management & Executive

General Duties

• Undergo personal and professional development that is appropriate to, and which will enhance, performance of both yourself and the wider team.
• Ensure compliance with all Admissions Policies and procedures. Engender a supportive working environment and promote health and wellbeing within the team.
• Uphold the Cardiff University Professional Services Values and Behaviours.
• Understand the importance of confidentiality and sensitivity when undertaking all duties.
• Ensure compliance with legal and regulatory requirements in respect of equality and diversity, data protection, copyright and licensing, security, financial and all other University policies, procedures, and codes.
• Perform other duties not included above, but which will be consistent with the role.

The Admissions Team is responsible for the provision and administration of the University’s recruitment process and policies related to admissions. This includes the provision of application processes, decision communication and maintenance of systems related to the admissions process.

Admissions plays an essential role in maintaining the reputation of the University through effective communication to the public and to external and internal stakeholders. The Admissions Team has a customer focused approach, and the team represents the University on a corporate level and involves all three academic colleges and constituent Schools.

The Admissions Team is responsible for key links with external bodies such as UCAS and the Russell Group and aim to influence admissions practices not only at a local but at a national level. The team works on an evolutionary basis, working flexibly to meet service needs and demands and is committed to providing a world leading applicant experience.

As well as primarily working on campus in various locations, there may be occasions where you will be able to undertake remote working (known as blended working). The University is committed to offering this flexibility, wherever the role and business needs allow, to contribute to your work-life balance.

Due to the nature of admissions work there will be key points in the year where leave will be restricted, extended opening hours will be in operation, and occasional weekend working will be required. This will be primarily, but not exclusive to, confirmation and clearing in August and student enrolment and overtime and flexibility will be required during these periods.

As the biggest university in Wales – and a major employer with more than 7,000 staff – we are an ambitious and innovative university located in a beautiful and thriving capital city. We can offer you the chance to work in a vibrant organisation, with great benefits and opportunities for progression.

How we will support you in performing this role
We want to support and develop you in the role, using a combination of the following to help you reach your full potential:

1. Regular one-to-one meetings with your Line Manager.
2. An experienced and supportive team around you.
3. Support to undertake job-relevant training and development, as identified by your Line Manager.
4. Opportunity to join the staff mentoring scheme.
5. Support to learn Welsh or to update language skills.

Managerial, Professional and Specialist Staff – MPSS

We want to employ people with a wide variety of experiences. We welcome applications from all sections of the community regardless of sex, ethnicity, disability, sexual orientation, trans identity, relationship status, religion or belief, caring responsibilities, or age. We are particularly seeking applications from candidates who come from backgrounds that are underrepresented at the University, including people from Black, Asian, and Minority Ethnic communities.

This role may be an opportunity for you to build on your experience from working in a previous administrative role or environment with particular interest in Higher Education (HE) admissions, fraud prevention, or compliance, showing your transferable skills and aptitude to be successful in the role. You should be enthusiastic about developing your knowledge and skills to become a valued member of the team.

IMPORTANT: Evidencing Criteria
Your application will be assessed against the following essential and desirable criteria for the role. Please note that these are also the criteria that shortlisted applicants will be assessed against at interview and by other means (e.g. a skills test or presentation).

You must list both the essential and desirable criteria as numbered headings and, under each heading, give clear and specific examples of how you meet each individual criterion. You can draw on elements from any aspect of your life (e.g. work, home, education/qualifications, or community life) if they are relevant to the role. If you do not follow this format, your application may not be considered.

Please save your supporting statement in a separate document with the title [YOURNAME-BR NUMBER-JOB TITLE] and attach it to your application in the recruitment system.

Essential criteria

1. Evidence of a Degree/NVQ4 qualification or equivalent professional experience/membership.
2. Evidence of substantial experience of leading a large team, specifically within the HE sector, including experience of dealing with performance and welfare issues.
3. Demonstrable evidence of ability to work independently, to make decisions under pressure and take responsibility and ownership at a senior level.
4. Evidence of substantial experience of managing the work of a team, reacting to changes in workload and priorities, setting and managing deadlines, and proactively planning for future requirements.
5. Evidence of specialist knowledge of appropriate administrative systems and processes, in particular SITS/SIMS management database and enquiry management systems, identifying potential developments and making improvements as appropriate.
6. Demonstrable ability to communicate detailed and complex information effectively and professionally with a wide range of people, including a high level of presentational skills.
7. Evidence of an ability to develop both internal and external networks, and use of these networks to facilitate long-term developments.
8. Evidence of ability to explore customer needs and to adapt the service accordingly, ensuring a quality service is consistently delivered.
9. Evidence of ability to undertake and deliver specific projects, meeting agreed KPIs and reporting on progress, and experience of supervising short-term project teams.
10. Evidence of ability to independently solve expansive problems using initiative and creativity; investigating the cause of the problem, identifying and proposing practical solutions, and taking forward agreed solutions.

Desirable Criteria

1. Fluency in Welsh, written and oral.
2. Knowledge of the Competition and Markets Authority (CMA) and how this impacts the HE sector, and of data protection regulation (GDPR).
3. Demonstrable knowledge of Student Visa and Immigration requirements.
4. A willingness to be flexible and open-minded, with a positive and pragmatic approach to change