Police Social Worker en City of Wilmington, NC
City of Wilmington, NC · Wilmington, Estados Unidos De América · Onsite
- Professional
- Oficina en Wilmington
About the Department
The Social Worker will serve as a co-responder within the Wilmington Police Department. This position provides crisis intervention, outreach, and supportive services to individuals experiencing homelessness, behavioral health challenges, and/or substance use disorders. Responsibilities include conducting needs assessments, coordinating care, providing short-term supportive counseling, advocating for client access to resources, and collaborating with law enforcement and community partners to improve outcomes for vulnerable populations.
Position Duties
- Provide direct outreach and social services in collaboration with the Police Department to individuals experiencing homelessness, mental health challenges, and/or substance use disorders.
- Respond, alongside police personnel, to emergency calls and community referrals to deliver crisis intervention, conduct needs assessments and connect individuals to appropriate resources.
- Collaborate with mental health providers, healthcare organizations, housing agencies, and criminal justice representatives to develop client-centered care plans.
- Manage a caseload by maintaining regular client contact, monitoring progress, and adjusting services based on individual needs and circumstances.
- Conduct field-based assessments using trauma-informed approaches to evaluate safety, risk, and appropriate support options.
- Maintain accurate, confidential case documentation in compliance with agency policies, HIPAA, and mandatory reporting requirements.
- Advocate for client access to housing, healthcare, behavioral health services, and other community-based supports.
- Provide community education and outreach to strengthen partnerships and promote awareness of available resources.
- Participate in team case reviews, data collection, performance measurement, and collaborative projects to support departmental goals.
- Remain current on best practices in crisis intervention, behavioral health, housing navigation, and trauma-informed care through ongoing professional development.
- Prepares court reports and testifies in court, as needed,
- Performs work during emergencies/disaster situations.
- Perform other related duties as assigned.
Minimum Qualifications
JOB REQUIREMENTS:
- Bachelor's Degree in Social Work; 1 to 3 years' experience in mental/behavioral health, homelessness services, and/or substance use support.
- Any equivalent combination of training and/or experience that provides the required knowledge, skills and abilities may be substituted.
- Valid Driver’s License.
- Flexibility to work evenings, weekends, or respond to emergencies as needed.
PREFERRED QUALIFICATIONS
- Master’s Degree in Social Work (MSW) and licensure (LMSW, LCSW, or equivalent).
- Experience providing crisis intervention in community-based or law enforcement settings.
- Familiarity with trauma-informed care, harm reduction, and housing-first principles.
- Bilingual proficiency (English/Spanish or other languages commonly spoken in the community).
Other Qualifications
PHYSICAL DEMANDS:
Exerting up to 10 pounds of force occasionally, a negligible amount of force frequently, and/or constantly having to lift, carry, push, pull, or otherwise move objects, including the human body. Sedentary work involves sitting most of the time.
WORKING CONDITIONS:
This position generally requires work in both an indoor and outdoor setting. Occasional exposure to unpleasant environmental conditions and/or hazards.
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