Homeoffice Admissions Coordinator for Hispanic Initiatives en Evangel University

EVANGEL UNIVERSITY

ADMISSIONS COORDINATOR FOR HISPANIC INITIATIVES

JOB DESCRIPTION

DEPARTMENT:        Online and Graduate Student Services

DIVISION:                 Enrollment

Evangel University Mission Statement:

Evangel University is a comprehensive Christian university committed to excellence in educating and equipping students to become Spirit-empowered servants of God who impact the Church and society globally. 

Description:

The Admissions Coordinator for Hispanic Initiatives serves as a recruiter and admissions coordinator for the Spanish-speaking students in Evangel University’s online undergraduate and the AGTS seminary programs.

Duties and Responsibilities:

• Respond to inbound inquiries, registrations, chats, and other contact collection methods. Cultivate engagement with prospects through phone, email, and text to help nurture them from first contact to enrolled student.
• Enter leads, contact details, application/admission information into Evangel’s customer relationship management system.
• Participate in outbound call campaigns. Campaigns could include (but are not limited to) lead nurturing campaigns, recruit back campaigns, prior interest remarketing campaigns, file completion campaigns, recruitment event campaigns, and registration campaigns.
• Work with assigned department(s) and program director(s) to meet enrollment goals. Activities include but are not limited to the following:
  • Participate in recruitment, networking, or B2B events or meetings as required.
  • Participate in enrollment goal setting and keep department and program leaders informed of progress towards goal. This includes information about prospective student leads, applicants, and admits in the funnel.
  • Escalate leads when needed or necessary to keep them moving towards. enrollment.
  • Coordinate admission review of prospective students.
  • Coordinate admission interviews when needed or required.
  • Communicate admission decisions to prospective students.
• Provide guidance, counseling, information, and support to prospective and new students and their families with financial aid, payment, and related processes.
• Know and follow University policies and procedures for admissions and enrollment in the various academic programs.
• Represent the University at on campus and off campus recruitment events. This could include visits to feeder schools, college fairs, community events, conferences, and other events where meeting with prospective students is possible.
• Work with enrollment and marketing leaders as needed to develop marketing/communication material and campaigns.
• Provide general support to the OGSS team as needed. (Other duties as assigned) 

Minimum Qualifications: 

• Bachelor’s degree required; master’s degree preferred.
• Fluent in Spanish and English.
• Valid driver’s license.
• Active Christian faith and commitment to the conduct and lifestyle of Evangel University.

Physical Requirements:

• Ability to drive and travel
• Ability to work flexible hours and weekends as needed for recruiting events.

Desired skills, experience, and qualifications:

• Excellent communication and customer service skills.
• Ability to work in MS Word, Excel, Outlook. Experience with Salesforce or other CRM software a plus.
• Strong interpersonal and problem-solving skills.
• Ability to pitch features and benefits of EU’s academic degree programs.
• Ability to work independently, as well as a team player.
• Ability to prioritize workload according to volume, urgency, cycle, etc.
• Motivated, self-starter.
• A heart to serve the students, staff, and faculty.

Evangel University is an equal opportunity employer participating in the E-Verify program.