Product Owner - User-facing Platforms en Blood Cancer UK
Blood Cancer UK · London, Reino Unido · Hybrid
- Professional
- Oficina en London
We're the UK's specialist blood cancer charity and our vision is clear: we’re here to beat blood cancer. We fund world-class research; provide information and support to patients and their loved ones; and raise awareness of blood cancer.
We’re looking for a Product Owner to take ownership of the day-to-day management and ongoing improvement of the Blood Cancer UK website and, in time, other user-facing platforms such as our shop and lottery. This is a hands-on, delivery-focused role responsible for managing the website backlog, planning sprints with our development agency, and coordinating content governance, testing, and releases.
You’ll ensure the site remains accessible, accurate, technically sound, and user-focused, while working closely with colleagues across the charity to prioritise needs and deliver changes smoothly. You'll also contribute to the long-term product roadmap and help uphold high standards across performance, accessibility, privacy, and compliance, playing a key role in ensuring our digital platforms support the needs of people affected by blood cancer.
Expected travel for this role is: quarterly in-person team meetings, 1–2 all-staff away days per year, plus additional travel to the London office and external meetings as required.
We are committed to actively promoting equality, diversity, and inclusivity. In line with our strategy, we welcome approaches from individuals from underrepresented groups, including minority communities, and applicants with a disability, to better reflect the community we serve and help broaden our perspectives.
Key Responsibilities
MAIN ACCOUNTABILITIES
- Backlog management and sprint planning. Own the day-to-day backlog for the website; work with the agency to plan and run sprints; ensure prioritisation reflects organisational needs and agreed roadmap.
- Content governance. Lead and enforce the content governance model, ensuring all site content is accurate, up to date, accessible and owned by the right people; surface underdeveloped sections for roadmap considerat
- Release coordination and testing. For small releases, lead UAT and release testing; for larger redesigns, coordinate with Innovation, UX and Content to ensure comprehensive testing and sign-off.
- Accessibility, SEO and performance. Ensure the website meets accessibility standards, performs well in search, and delivers strong technical performance (speed, usability, stability). Highlight risks and work with the agency to resolve issues
- Stakeholder engagement. Act as first point of contact for website development requests; manage expectations; communicate sprint and release plans clearly.
- Roadmap contribution. Identify opportunities and gaps in the website experience; surface evidence and recommendations to the Product & Platforms Lead for inclusion in the long-term roadmap.
- Agency partnership. Build a strong, collaborative relationship with the development agency; ensure clarity of requirements; monitor delivery quality; maintain predictable sprint cadence.
- Standards and compliance. Uphold privacy, security, accessibility and content standards across the site; ensure all changes are delivered with the appropriate checks in place.
- Future platform ownership. In time, take on day-to-day responsibility for other user-facing platforms (such as the shop and lottery), making sure they continue to improve in performance, accessibility and user experience.
Skills, Knowledge and Expertise
Knowledge
- Strong understanding of web accessibility standards and inclusive design.
- Familiarity with SEO and analytics, and how to use evidence to inform product decisions.
- Knowledge of CMS and content-heavy site management.
- Awareness of digital governance, data privacy and security considerations.
Skills
- Skilled in backlog management, sprint planning and coordinating agile delivery.
- Confident working with agencies; able to translate requirements and hold suppliers to account.
- Able to balance short-term fixes with long-term improvements, making smart trade-offs.
- Strong communicator with internal and external stakeholders; able to set expectations clearly.
- Detail-focused when testing and releasing changes; pragmatic in problem-solving.
Experience
- Proven experience managing CMS-driven websites and content governance at scale.
- Track record of managing delivery through an external web agency or vendor.
- Hands-on experience running sprints, backlogs and release processes.
- Experience ensuring websites meet accessibility and performance standards.
- Familiarity with SEO and analytics, and using evidence to shape prioritisation.
