Family & Community Engagement Specialist en Stafford County Public Schools

Job Title:           Family & Community Engagement Specialist

Location:         Office of Communications

Pay Grade:       Administrative and Professional Scale Grade A07

Work Calendar:           All 12 Month Staff

FLSA Status:     Non-Exempt

GENERAL PURPOSE

The Office of Communications serves as the central point of connection for linking Stafford County Public Schools (Stafford Schools) with families, staff, and the broader community. Building strong, collaborative relationships and fostering two-way communication are essential to ensuring every student receives the support and opportunities needed to achieve educational excellence.

The Family & Community Engagement Specialist, reporting to the Director of Engagement, plays a key role in building meaningful partnerships between schools, families, and the community. This position supports outreach efforts, coordinates resources, and promotes programs that strengthen trust, engagement, and opportunities for all students and families.

This position will require regular flexibility to work evenings and weekends in support of students and families during community outreach initiatives.

MAIN JOB TASKS AND RESPONSIBILITIES

Student & Family Support

• Maintain the school division’s engagement vehicle program, SCOUT (Strengthening Community through Outreach, Understanding, and Trust) including scheduling, route planning, and coordination of staff as necessary.
• Assist in the development and implementation of engaging activities and programs to be offered on SCOUT for students, families, staff, and community members.
• Maintain the school division’s family support resources, including clothing closets, hygiene products, school supplies, food, and other essential needs.
• Collaborate with school staff, counselors, and administrators to identify student and family needs, coordinate referrals, and ensure timely access to available resources.

Community Outreach & Engagement

• Represent the school district at community events, meetings, and forums to promote school programs and engage with the public.
• Work with community agencies and organizations to enhance support programs that address community needs and integrate within a school setting.
• Assist with planning, implementing, and evaluating various school and community programs, including back-to-school drives, student support initiatives, family engagement summits, and other events.

Administration & Data Management

• Maintain accurate records and reports related to program activities, participation, and outcomes.
• Assist with the preparation of annual reports summarizing program activities and statistical information.
• Utilize databases and other tools to track program data and assess the efficacy of engagement efforts.

Support and demonstrate core values of Stafford Schools

• Engage in ongoing professional development relevant to position.
• Respond to written and oral requests for information promptly and thoroughly.
• Maintain a clean, neat appearance, appropriate to position.
• Maintain a record of appropriate attendance and punctuality.
• Serve as a role model for students, colleagues, and the general public.
• Work in close harmony with colleagues, supervisors, and co-workers.
• Comply with all District and School Board policies and regulations, including but not limited to guidelines for confidentiality.
• Perform other related duties as required/assigned.

EDUCATION AND EXPERIENCE

• Two (2) years of experience in schools, family and/or community engagement, communications, public relations, customer service, or a related support role.
• Preferred experience in working with K-12 age children and/or a placement similar to an educational setting.
• Clean driving record.
• High school diploma or equivalent required.
• Bilingual in Spanish, Pashto, Urdu, and/or Farsi/Dari preferred.
• Bachelor’s Degree preferred; additional coursework or certifications related to the position preferred.

KNOWLEDGE, SKILLS, AND ABILITIES

• Knowledge
  • School and Community programs, organizations, services, and resources.
  • Familiarity with the special needs of children and diverse issues of parenting.
  • Appropriate professional English grammar, usage, spelling, punctuation, and publication standards.
  • Google Workspace applications, including Gmail, Google Calendar, Google Drive, Google Docs, Google Sheets, Google Slides, Google Meet, and Google Chat.
  • Basic content strategy for engagement.
• Skills
  • Cultural competency, including assessment of regional and accent differences to effectively communicate with diverse families.
  • Clear and professional written communication for emails, memos, newsletters, web content, and other outreach materials.
  • Proofreading and editing for clarity, accuracy, and correctness.
  • Customer service and interpersonal communication with diverse audiences.
  • File management and document organization (electronic and paper).
  • Task prioritization and time management in fast-paced settings.
• Abilities
  • Work flexible evening and/or weekend hours.
  • Communicate clearly and courteously with staff, families, and the public.
  • Follow oral and written instructions accurately.
  • Remain calm and professional during time-sensitive or crisis situations.
  • Maintain confidentiality and demonstrate professionalism in all interactions.
  • Work cooperatively in a team environment to meet shared goals.
  • Organize and perform work independently.
  • Meet deadlines for multiple projects while maintaining quality.
  • Demonstrate sustained effort, enthusiasm, and attention to detail in all work.

WORKING CONDITIONS AND PHYSICAL REQUIREMENTS

• Work environment is primarily inside, but with regular outdoor engagement periods, where there is moderate noise and temperatures can fluctuate. There is no expected exposure to chemicals or other negative air quality elements.
• The work is moderate work, requiring exertion of up to 50 pounds of force to move or lift objects.
• The following physical and mental abilities are representative of those expected to complete the essential functions of the job:
  • Standing for prolonged periods
  • Sitting for prolonged periods
  • Repetitive motions with the hands, wrists, or fingers
  • Ability to feel, grasp, or hold objects by hand
  • Discernment of colors visually
  • Discernment of letters or numbers
  • Understanding and communicating in spoken language
  • Understanding and communicating in written language
  • Perception of sounds
  • Making decisions using logic and rational thinking

To perform this job successfully, an individual must be able to perform the essential job functions satisfactorily. Reasonable accommodations shall be made, as required by law, to enable individuals with disabilities to perform the primary job functions herein described.

Since every duty associated with this position may not be described herein, employees may be required to perform duties not specifically spelled out in the job description, but which may be reasonably considered to be incidental in the performing of their duties, just as though they were actually written out in this job description.