Automotive Service Advisor en Bob Bell Automotive Group
Bob Bell Automotive Group · Baltimore, Estados Unidos De América · Onsite
- Professional
- Oficina en Baltimore
- Medical and Prescription Drug Plans
- Health Savings Account (HSA) Eligibility
- Wellness Program
- CareFirst Video Visit Eligibility (see a doctor 24/7/365)!
- Dental and Vision Plans
- 401K
- Disability and Life Insurance
- We have 6 dealerships in the greater Baltimore, Maryland area!
- Career Progression
- Great Company Culture
- Greet customers promptly
- Obtain customer and vehicle information
- Clearly report all vehicle symptoms as described by the customer
- Determine and recommend maintenance based on age, mileage and history of vehicle
- Prepare a complete and accurate estimate of cost for labor and parts
- Establish follow up time
- Monitor the progress of each vehicle throughout the day, and update customers frequently
- Verify that the final invoice reconciles with the work performed on the repair order
- Explain all completed work and charges to customers
- Proven record of achieving exceptional customer satisfaction
- Past experience as a service advisor, assistant lane manager or service consultant
- Above-average energy level
- A desire for a long-term career with a growing organization
- Personal and professional integrity
- Computer skills and willingness to learn new programs
- Valid driver's license and clean driving record