Senior UX/UI designer en Elevate Healthcare

Position Overview

Join a rapidly growing company in the healthcare industry! As a key member of the Elevate Healthcare team, the Senior Experience Designer will work alongside internal teams and external partners to deliver high-quality products and services. This role will involve collaborating with various departments such as Engineering, Clinical Specialists, Product Management, Procurement, and Internal QA to drive and maintain top-notch quality performance. By leveraging quality tools, this individual will play an integral role in shaping and enhancing the quality culture at Elevate Healthcare.

Key Responsibilities

• User Research & Insights: Plan and conduct in-depth user research, including interviews with healthcare simulation professionals, persona development, contextual inquiry, and task analysis. Understand real-world clinical workflows and identify pain points in healthcare training simulations.
• Define Vision & Strategy: Work with product managers and other stakeholders to define both short-term and long-term visions for the experience of the simulation products. Ensure that UX design is tightly integrated into the overall product strategy and roadmap, aligning with clinical objectives and educational goals.
• Design Healthcare Simulation Experiences: Collaborate with a cross-functional team to design and deliver user flows, wireframes, mockups, and interactive prototypes that lead to intuitive, user-friendly experiences across a wide range of devices and interfaces. Focus on healthcare simulation tools that can be used in diverse clinical settings.
• User-Centered Design Approach: Champion a user-centered design approach, ensuring all designs are optimized for the needs of healthcare simulation professionals and students. Rapidly test and iterate on designs using feedback from real-life user testing, including healthcare environments and simulation scenarios.
• Iterative Design & Continuous Improvement: Revise and refine designs based on feedback from UX research, clinical feedback, product analytics, peers, and internal stakeholders. Ensure continuous design improvement to meet evolving user needs and improve educational outcomes.
• Collaboration & Problem Solving: Work closely with UX peers, clinical experts, and technical teams to problem-solve design challenges, ensuring consistency across healthcare simulation journeys. Contribute to the development of best practices, design tools, and processes that elevate the design team’s capabilities.
• Agile Mindset & Change Agent: Promote an agile mindset within the team, fostering a collaborative environment that allows for rapid iteration and flexibility in adapting to new insights and evolving user needs. Be a change agent for improving healthcare training solutions.
• Industry Awareness & Innovation: Stay connected to healthcare simulation industry trends, educational technologies, and design best practices. Suggest innovative ideas and new approaches that will enhance simulation training tools and overall user experience.

This position has no supervisory responsibilities. 

Qualifications

• Minimum 5 years’ experience of CX/UX design experience with a strong focus on designing complex applications or digital environments. Preference will be given to candidates with experience designing healthcare simulation systems.
• Solid understanding of the end-to-end iterative UX design process, including planning and conducting user research, conducting heuristics analyses, task analyses, persona development, journey mapping, wireframing, prototyping, and user testing. Experience applying these methods to healthcare or training-related projects is a plus.
• Strong analytical and problem-solving skills
• Prior experience working with healthcare training simulation products, simulation software, or e-learning platforms is highly valued. Understanding medical terminology, clinical workflows, and user needs in healthcare training environments is a significant advantage.

• Strong understanding of mobile-first design principles and responsive design to ensure simulations work across various devices and screen sizes, including tablets and mobile phones used in healthcare settings.
• Excellent communication and collaboration skills, with the ability to work seamlessly with cross-functional teams, including product owners, developers, and clinical experts, to balance the needs of both the product and end-users.
• Position is based in Sarasota Florida and applicant must reside 35 miles or less.

Preferred:

• Proficiency in design tools such as Sketch, Axure, Figma, InVision, Adobe XD, etc. Familiarity with front-end technologies like HTML5, CSS, and JavaScript is a bonus.
• Experience advocating for user-centered design with a deep focus on healthcare simulation professionals and learners. Familiarity with accessibility standards is beneficial.
• Passionate about creating impactful, innovative solutions for healthcare simulation professionals and learners. You have a keen understanding of how simulation-based learning can improve patient safety and clinical training.
• Comfortable working in an agile, fast-paced environment with an iterative development process. You enjoy solving complex design challenges and adapting your work based on real-world feedback from healthcare settings.
• Always staying on top of industry trends and new technologies, you bring fresh ideas and innovative solutions to the table that can enhance the healthcare training experience.

About the Company

Elevate Healthcare was recently added to the Madison Medical portfolio of companies in February of 2024 with the acquisition from CAE corporation. Elevate designs, manufactures, and services healthcare simulation products used to educate nurses, doctors and medical professionals on the proper techniques and procedures to have confidence and competence in the life saving moments that matter. Currently, society is facing a significant shortage of nurses and doctors needed to treat an aging world population. Medical errors represent the third largest cause of death in the United States. Elevate plays a critical part in reducing medical errors and expanding the workforce for healthcare professionals to improve patient outcomes. Elevate serves all of the major nursing and medical programs at hospitals, universities, nursing schools, medical schools, medical associations and medical technology manufacturers worldwide.

Madison Industries Holdings LLC is one of the largest and most successful privately held companies in the world. Driven by a mission to make the world safer, healthier, and more productive, the company is uniquely designed to foster, empower, and build exceptional companies and teams that are essential to collective health and well- being.

Founded 25 years ago by Larry Gies, Madison Industries has morphed from a "buy, build, sell" model prevalent among venture capital and private equity firms, into partnerships that mutually benefit customers, employees and the business owners who join it. Madison’s goal is to build something truly remarkable that will long outlast all of us. Through Madison’s strategy, the company has grown into an international manufacturing powerhouse. It has built market leaders in the filtration, medical, safety, healthcare simulation, industrial equipment, process improvement, instruments & controls, plastics, energy, and indoor air quality industries with combined enterprise value of nearly $20 billion. Its footprint spans across Europe, Asia and the Americas operating over 300 facilities in 40+ countries, with over 18,000 engaged employees.

http://www.madison.net   http://www.elevatehealth.net

Madison/Elevate Culture

Elevate is on a mission to make the world safer, healthier, and more productive by inspiring positive outcomes in healthcare. We are committed to an entrepreneurial culture built on a foundation of trust and a strong bias for action. The team at Elevate is committed to building something truly remarkable that long outlasts us while coaching others to reach their highest potential.

Elevate is part of the Madison Medical platform which has built its reputation by fostering three key attributes: Trust, Bias for Action, Entrepreneurial.

Elevate’s Values

Trust – Honesty and transparency are essential to the way we do business. We work with and build management teams we believe in and don’t add arrogancy, complacency or bureaucracy to the mix. We also believe in the power of the team and how critical trust is in that relationship. We work as hard for the person on our left and the person on our right as we do for ourselves. Consequently, our teams operate at the highest level of engagement and are inspired by our mission and their leaders.

Trust is:

• Open, honest, and transparent.
• Ethics and integrity are assumed, and anything less is not tolerated.
• We meet all our commitments.
• We are a team, and we can rely on each other.
• We are what we do, and we do what we say Trust isn’t:
• An environment in which we have no oversight, approvals or control. Trust is a cultural attribute, not a management method.
• A set of rules and policies. Trust is earned, not legislated.

Bias for Action – Unless you continually work, evolve and innovate, you will learn a quick and painful lesson from someone who has! Consequently, we lean forward and challenge the status quo. And if there is an opportunity for us to make the world safer, healthier or more productive, we move quickly. In fact, we close our acquisitions in less than 30 days, providing minimal disruption to the companies with which we partner.

Bias for Action is:

• Bold and ambitious. We inject speed and velocity into our processes.
• We are not victims of things which we cannot control. We control outcomes through our own actions.
• We act with imperfect information; confident in our ability to adjust as necessary.
• We embrace change and see it as an opportunity to improve. Bias for Action isn’t:
• Reckless decision making for the sake of speed.
• Ready, shoot, aim.
• An excuse for making poor decisions.

Entrepreneurial – Madison Industries is an operating company owned by the team that runs it. Madison has over 900 owner leaders in its ecosystem. The company is not publicly traded, so no quarterly earnings reports. It is not private equity, so no artificial 3-5 year timelines, which means you can build your company for the long term. Businesses are run locally by the entrepreneurial teams who have an 'owner's mindset' and are closest to the customer, product and the team best positioned to make decisions. Therefore, we partner and not acquire; consequently, the name stays on the door and the management team remains in place. This incredible ecosystem of companies will remain a part of the Madison family long after we are gone, ensuring that our companies can continue their missions.

Entrepreneurial is:

• We are self-reliant. We are gritty and tenacious.
• We have passion and perseverance for our long-term goals
• We are all salespeople at heart – and in our defined roles. 100% of our team members have the responsibility to be salespeople and to focus on customers.
• We are optimistic and believe we will be successful.
• We are adaptable and not set in our ways. We learn, grow and find ways to reinvent ourselves as circumstances change.
• We are ambitious. We want to great things and have great impact on the world.
• An attitude and approach to thinking that actively seeks out change, rather than waiting to adapt to change. It’s a mindset that embraces critical questioning, innovation, service and continuous improvement.
• Creativity and unwillingness to accept that there is not a better way. Constantly questioning. Constantly striving for improvement.
• Healthy paranoia – that leads to continuous innovation, improvement, and the like.
• Anticipatory and proactive – we constantly strive to be ahead of the curve.
• Recognition that we live in an "and" world, not an "or" world – our business requires us to balance multiple priorities with ambiguity and risk. We embrace this paradox and create operating constructs that allow us to make good decisions in that reality.

Entrepreneurial isn’t:

• A sense of entitlement.
• A free pass to do whatever you want because you are acting like an "owner".
• An operating construct that has no oversight, no central authority and no hierarchy.
• A product of the kinds of businesses or sizes of companies from which we came.

Actively contribute to engineering tasks such as design reviews, prototyping, and technical problem-solving in collaboration with R&D and product development teams.

PHYSICAL REQUIREMENTS:

• Ability to lift or push weight up to 50 pounds (simulators).
• Ability to operate standard office equipment. 

Elevate is an Equal Opportunity Employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, veteran status, or any other protected factor.