Billing Coordinator Hrly en Carespring

RESPONSIBILITIES:

With the assistance of the receptionist, they complete the following tasks:

Daily Tasks:

Census Related Tasks:

• • Enter admits, change resident payer status, modify face sheet (demographic info) and manage bed hold process for residents admitted to hospital
  • Balance Census

Resident Sign ins:

• • Complete E-Admit and answer questions with resident/family within 24 hours of admission
  • Review and collect co-pays, if necessary.
  • Ensure all resident demographic information entered in the clinical/financial systems is accurate.
    • Ensure financials are complete though admissions completes the task of completing financials, upload copies of completed E-Admit, insurance cards, POA, etc.

Billing:

• • Works with admissions and receives co-pays for skilled patients. Run credit card for payment as needed
  • Record Payments.
  • Review AR list with Administrator:
    • Complete any collections/write off requests and submit to Carespring
    • Prepare in-house or out of house collection letters
    • Prepare 30 day discharge letters.

WEEKLY:

Census:

• Balance census every Tuesday morning.

AR Review

• Participate in the meeting with administrator and Social Services

Monthly:

• Balance monthly census and complete average census for the month.
• 10^th of every month, complete list of payments not received to Administrator.
  • This list includes all MD pending residents and if they have or have not paid yet.
• Maintain the contract repository and upload state and complaint surveys in Sharepoint
• Bed Hold and transfer Letters

      Billing:

• Ensure monthly Patient Liability is collected by 10^th of the month
• Review Daily Aging and follow up on accounts
• Assist with Social Services with Medicaid, as needed.

Other tasks:

• Supervision of receptionist.
• Assisting family members with questions or directing them to the proper department head.
• Set up and preparation for quarterly meetings with department heads and medical directors
• Set up appointments and meetings for the administrator.
• Other items as directed by the Administrator

State Surveys:

• Maintain resident trust accounts.
• Ensure state books are up to date on the units (Social Services does this) and front office.

QUALIFICATIONS:

• Ability to type 40 WPM.
• Must be able to organize daily work and set priorities.
• Ability to communicate with other staff effectively.
• Ability to communicate effectively with family members and residents.
• Must maintain a professional manner and appearance at all times.