Delivery Manager en Flutterbe

Job title: Delivery Manager

Location: London

Overview of the role:

Join our Disruptive Innovation Team at Flutter as a Delivery Manager supervising our pioneering Generative AI Research & Development initiatives. In this pivotal role, you will establish and drive agile project management practices, ensuring the success of our "Innovation-as-a-Service" model that delivers experimental Generative AI projects to various teams across our organization.

You will collaborate closely with our dedicated team of engineers, encouraging their growth as they build domain expertise in Generative AI technologies. We offer a distinctive arrangement that enables different departments to recruit graduate engineers and integrate them into our expert team. Your leadership will be instrumental in managing this cross-functional talent academy, ensuring project success, and creating a structured environment where innovation can thrive.

The R&D Team is deeply rooted in the forefront of Generative AI technology and how this field will build industries in the years ahead. Exploring emerging protocols, technical stacks, and innovative system architectures, this is the place to be to support and lead many first-of-its-kind developments.

This role follows a hybrid approach to working, allowing you to combine working from home with working in our modern offices. These discussions are between you and your manager to find the best pattern for you both, while recognising that quality time together is essential for keeping us mission-aligned.

In our office you'll work with a view – overlooking the River Thames, Hammersmith Bridge and the iconic Harrods Furniture Depository. This vibrant workspace features a free gym, games room, a café that serves delicious breakfast, lunch and snacks, and a calendar full of thrilling activities courtesy of our social committee.

What you’ll do:

Strategic Project Management

• Establish and implement project management frameworks tailored to Generative AI R&D initiatives

• Develop and coordinate project outcomes, schedules, and resource distributions for various simultaneous projects

• Lead sprint planning, stand-ups, retrospectives, and other practices that you identify to be appropriate for project development

• Identify and remove impediments to team progress

• Manage the entire lifecycle of AI projects with diverse focuses, covering a range of goals from experimental learning approaches to deployments suitable for production

• Build benchmarks and indicators to measure project success and team performance

• Working alongside the team leads to maintain solid iterative architectural planning

• Maintain and grow the existing culture of passion for the area and technical knowledge-sharing, both internally and across the organisation

Team Leadership & Development

• Lead the team of graduate-level engineers working on AI projects in partnership with other internal teams and functions

• Mentor and develop team members, aiding from an environment of continuous learning and growth

• Facilitate cross-functional collaboration between our team and other business units

• Work closely with the team managers and technical architecture planning to ensure technical feasibility and project alignment

• Conduct regular performance reviews and provide development opportunities

Stakeholder Management

• Develop and nurture positive relationships with internal collaborators who support and benefit from our innovation projects

• Clearly communicate project status, risks, and outcomes to both technical and non-technical audiences

• Manage expectations and deliverables with sponsoring business units

• Develop routine reports and presentations to illustrate project takeaways and value within the team

• Support the transition of successful proofs-of-concept to production-ready applications

Thought Leadership

• Stay updated on emerging technologies and trends in AI generation, with assistance from the team

• Work with other business functions to pave the way for unlocking value with Generative AI at Flutter, e.g., compliance, data protection, safer gaming, etc.

• Lead the conversation for enabling safe development and implementation of GenAI solutions and agentic systems

• Create processes for evaluating the commercial potential of prototype projects

What you’ll bring:

Crucial Experience & Knowledge

• Shown years experience in project management, preferably in technology or R&D environments

• Strong understanding of project management and agile implementation methodologies and their application in emerging technology contexts

• Experience working in cross-functional teams and leading collaborator relationships

• Excellent communication skills, with the ability to translate sophisticated technical concepts for non-technical audiences

• Strong organisational abilities with experience handling multiple concurrent projects

• Self-starter perspective with business experience leading initiatives and narratives

Desirable Experience & Knowledge

• People management experience

• Experience with AI, machine learning, or data science projects

• Awareness of the online gaming sector and the particular difficulties it entails

• Experience with organisational changes and transformative technology, ideally in a regulated environment such as the iGaming industry

• Project Management certification (e.g., PMP, PRINCE2, Scrum Master)

• Experience managing and developing graduate-level talent or early-career professionals

• Interest or experience in innovation programs

• Familiarity with software development processes and tooling

Personal Attributes

• Approachable, energetic, and amicable, but with strong professional values

• Enthusiastic about emerging technologies, particularly Generative AI

• Adaptable attitude, comfortable with ambiguity, variety in projects and rapid change

• Problem-solving approach dedicated to finding solutions

• Strong leadership skills and emotional intelligence

• Ability to balance innovation with practical delivery

• Excellent time management and prioritisation skills

Why choose us:

Aside from a generous base salary, we have a fantastic benefits & rewards program that is designed to encourage personal and career development.

• Discretionary annual performance bonus

• 30 days paid leave

• Health and dental insurance for you, your partner and your children (if you all live at the same address)

• Personal life insurance and income protection

• The option to join our company pension scheme

• A personal interest allowance to let you learn something new or pursue a hobby

• External learning support of up to £2,000 or equivalent in local currency, dedicated 4 learning “Power Hours” every month during office time, full access to the Udemy and Mindtools platforms, in-house leadership program and many other training opportunities for developing your skills and progressing your career

• Looking to extend your family? You will receive a cash gift of £1,000 for your new addition whilst working for us

• 26 weeks primary carer leave at 100% pay & 4 weeks secondary carer leave pay at 100% pay

• Online Discount Scheme, including discounted shopping and cinema vouchers

Equal opportunities:

At Flutter International we are committed to creating an inclusive environment where our people can be their authentic selves and thrive. We embrace and celebrate diversity, respecting all our uniqueness and differences.

We welcome you to let us know whether you have any accessibility needs. All you need to do is email us at [email protected]. Your journey with us is focused on ensuring you have what you need to be your best self.

Learn more about the works we are doing on Inclusion and Belonging here: https://careers.flutterinternational.com/working-at-flutter-international/diversity-equity-inclusion/

The group:

Flutter International is a proud member of the Flutter Entertainment family, a global leader in sports betting, iGaming, and entertainment. We're not just another company; we're listed on both the prestigious FTSE 100 index on the London Stock Exchange and the New York Stock Exchange (NYSE). What sets us apart is our world class brands, cutting-edge products, and our International division includes our operations in over 100 global markets and offers sports betting, casino, poker, rummy and lottery, mainly online. What truly defines us is our commitment to ensuring that the excitement of gaming and entertainment is experienced in a responsible and sustainable way. Our remarkable team of over 8,000 colleagues drives this vision, spread across 28 offices worldwide.