Clinic Coordinator en Lifepoint Health

Job Title: Clinic Coordinator

Job Type: FT Schedule, Monday-Friday 8am-5pm

Your experience matters Ashley Regional Medical Center

At Ashley Regional Medical Center- Women’s Center, we are committed to empowering and supporting a diverse and determined workforce who can drive quality, scalability, and significant impact across our hospitals and communities. In your role, you’ll support those that are in our facilities who are interfacing and providing care to our patients and community members. We believe that our collective efforts will shape a healthier future for the communities we serve.

How you’ll contribute 

Works to ensure the timely and seamless transition of patients through medically appropriate levels of care.  Uses skilled interventions and evidence-based practice to collaborate with patients, physicians, and multidisciplinary treatment team to achieve quality outcomes.

Additional responsibilities include: 

• Coordinating patient care plans by liaising with all necessary care providers and medical professions to ensure patient needs are met

• Use computer software to admit and discharge patients, coordinate follow-up appointments and refer patients to specialists as needed

• Mastermind ways to improve the quality of patient care provided by the facility

• Works to create efficient systems and workflows within the clinic

• Facilitates optimization of clinic schedule ensuring all schedules are full

• Supports off site scheduling initiatives

• Provides support to all employed physician offices for office coverage, employee training and other staff concerns. Assists Director as requested

• Maintains office in an organized and up to date manner

• Prepares bank deposits, superbills, log and batch sheets for billing company

• Ensures all front desk metrics are being met (insurance verification, updated address and phone numbers, updated HIPAA…)

• Coordinates referrals for service to the hospital, or other specialists and involves appropriate personnel as need to expedite any admissions processes or referral

• Trains all new staff in best business practices as outlined by Director

• Provides written training materials for new staff members

• Teach/demonstrate software changes to existing staff members

• Prepares and maintains the patient information, charges, payments, insurance information, and medical records

• Provides quality customer service through greeting patients, answering, phone and making patient appointments

• Maintains current understanding of insurance and payment information and verifies insurance benefits. Make sure EOB denials and all other account receivable documentation that is received is sent with the daily batch to the billing services.

• Attend departmental meetings and stay up to date on all business initiatives related to the clinic

• Collect and input patient data, insurance information and financial information into computer system

• Manage the clinic budget and ensure that the facility is well-equipped to provide top of the line service while remaining mindful of the bottom line

• Meet with patients and patient families to ensure their needs are being met and resolve any issues or complaints that arise

• Identifies and follows up on potential quality, risk and service utilization concerns

• Performs all aspects of patient care in an environment that optimizes patient safety and reduces the likelihood of medical/health care and insurance errors.

• Coordinates with health care team to ensure we are obtaining authorizations and pre-certifications, as required for reimbursement.

• Maintains a safe, comfortable and therapeutic environment for patients and families in accordance with office standards educating patients and families as needed

• Demonstrates the ability to be flexible, organized and function under stressful situations.

• Other duties as assigned

What we offer

We offer an excellent total compensation package, including a competitive salary and benefits. Some of our benefits include 401k, PTO, medical, dental, vision, tuition reimbursement, and an Employee Assistance Program. 

Qualifications and requirements 

• High school graduate or equivalent
• 2 to 3 years medical experience in a physician’s office or equivalent in combination of training or experience preferred
• Experience in Case Management, Utilization Review and/or discharge planning preferred 

About Us 
Ashley Regional Medical Center- Women’s Center is located in Vernal, UT, and is part of Lifepoint Health, a diversified healthcare delivery network committed to making communities healthier® with acute care, rehabilitation, and behavioral health facilities from coast to coast. From your first day to your next career milestone—your experience matters

EEOC Statement

“Ashley Regional Medical Center is an Equal Opportunity Employer. Ashley Regional Medical Center is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment.”