CVN Case Manager en Veterans Village of San Diego
Veterans Village of San Diego · San Diego, Estados Unidos De América · Onsite
- Professional
- Oficina en San Diego
Job Details
Description
Position: Case Manager
Business: The Steven A. Cohen Military Family Clinic
Location: San Diego, CA
Area: Clinical
Experience: Experienced
Status: Full Time
Salary: $68k - $80k Annually
Did you know? More than 90% of all network staff have noted being satisfied with working at CVN.
About Steven A. Cohen Military Family Clinic at VVSD:
The Steven A. Cohen Military Family Clinic at VVSD provides high-quality mental healthcare services accessible to all post-9/11 (including National Guard and Reserves), their families, and the families of active-duty service members including spouse or partner, children, parents, siblings, caregivers, and others.
A Career with the Steven A. Cohen Military Family Clinic at VVSD
The Case Manager is part of a multidisciplinary clinical team who serves as the bridge between clinical services and essential community resources. The Case Manager facilitates direct referrals for housing, employment, healthcare, legal, educational, peer-support and all other essential community-based needs for clinic clients. The Case Manager manages referral partnerships by continuous engagement post-referral, ensuring the provision of quality care. The case manager will also participate in peer-to-peer communication, presentations, and other outreach engagements as needed. The Case Manager assists the clinical team in understanding resources and needs within the clinic community.
Responsibilities:
- Provides comprehensive case management to veterans and their families who are seeking mental health services.
- Interviews veterans and their family members to ascertain needs, providing timely and appropriate resource referrals, as necessary.
- Prepares and maintains confidential case records with the Electronic Health Record (EHR).
- Assists veterans and their family members navigate service providers across multiple systems of care.
- Follows care follow-up procedures to ensure veterans and/or their family received the services they were referred to and do not have any follow-up needs.
- Participates in multidisciplinary team meetings to support those identified as needing case management support.
- Collaborates with clinical team to perform risk management and crisis intervention services, as necessary.
- Develops network of trusted contacts within organizations in which to refer and coordinate care, including alternative mental health resources for those ineligible for care at Cohen Clinic.
- Attends or host clinic and community events as a representative of the Cohen Military Family Clinic.
- Consults with service providers and community partners on resource-related issues.
- Provides services in-person and/or via telehealth platform, as required.
- If licensed or licensed eligible, maintain a therapeutic caseload of 3-5 clients and conduct clinical intake assessments on veterans and family members as needed.
- Perform other duties as required
Qualities:
- Ability to communicate clearly and effectively via oral or written means.
- Ability to present a friendly and positive demeanor to veterans, their families, staff, supportive services personnel, funders, and the general public.
- Ability to make oral presentations.
- Ability to remain calm and maintain self-control during difficult circumstances and emergencies.
- Ability to adapt to change and respond in a professional manner in all situations.
- Working knowledge of Outlook, Word, and Excel; background with Electronic Health Records (EHRs) a plus.
- Ability to think analytically and evaluate the impact of case management recommendations.
- Ability to set work priorities and to evaluate and create solutions to work related problems.
- Ability to maintain boundaries.
- Ability to navigate with veterans or their family members from stressful situations, potential threatening behaviors.
- Knowledge of case management services and community resources.
Qualifications
Qualifications:
- Bachelor’s Degree in Social Work, Sociology, Psychology, or related field required; Master’s Degree preferred.
- 1+ year’s case management experience; 3+ years preferred.
- Knowledge of/ experience working with local social service, public health, and VSO organizations and resources.
- Experience working with a military or veteran population is preferred.
- Must demonstrate leadership capacity and ability to foster team building and a supportive, flexible environment.
- Excellent written and oral communication skills.
- Must be highly organized, detail oriented, and reliable.
- Must have daily use of a vehicle without prior notice and possess a valid driver’s license.
- Must be available and willing to travel to various locations and with such frequency as the business need dictates.
- Must be available and willing to work nights, weekends and holidays as required to meet business needs.
- Employee should expect to work one evenings a week to accommodate the schedules of the clients being served.
We take care of our people
- Competitive pay
- 12 paid holidays a year
- Paid vacation
- Paid sick leave
- 403b plan
- Medical, dental and vision insurance
All VVSD employees are required to be fully vaccinated unless otherwise exempt.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
VVSD does not discriminate based on race, color, national origin, religion, gender, gender identity, age, marital/familial status, sexual orientation, or disability.