Office Coordinator en Center For Emotional Health

Private Psychiatry Office Seeking a Dedicated Office Coordinator

We are a well-established outpatient behavioral health practice with 8 physical office locations and virtual services across North Carolina. Our team is committed to providing high-quality, evidence-based care with a personal touch. We offer both in-person and telehealth visits and collaborate with primary care physicians and referring providers to support comprehensive patient care.

As an Office Coordinator, you will be an essential part of our team, ensuring a smooth and welcoming experience for patients, providers, and staff. Your role will involve managing appointments, handling calls and voicemails, assisting with light clinical tasks, and supporting daily office operations. We are looking for a detail-oriented, service-focused professional who thrives in a fast-paced, team-oriented environment.

Qualifications:

• High School Diploma or equivalent
• 1+ years of recent administrative/clerical experience
• 1+ years of customer service experience
• Prior experience in a healthcare setting preferred
• Proficiency in multi-line phone systems and voicemail management
• Cash handling experience is a plus
• Strong computer skills
• Excellent problem-solving and decision-making abilities
• Strong interpersonal and verbal/written communication skills
• Exceptional organizational skills with attention to detail
• Ability to assist with light clinical duties (administering UDTs, obtaining vital signs)- training on-site

Duties:

• Provide outstanding customer service by greeting patients, answering inquiries, and assisting with scheduling before and after appointments
• Manage phone calls, voicemails, and administrative records with accuracy
• Process cash transactions and maintain financial records with integrity
• Work collaboratively with team members to ensure smooth office operations
• Demonstrate flexibility in managing various tasks and responsibilities
• Assist with light clinical duties

Benefits:

• Medical, Dental, and Vision Group Health Insurance with employer contribution
• 401K Retirement Plan with employer match
• PTO beginning at 90 days
• Aflac supplemental insurance
• $16.50 hourly rate, Full Time

Schedule:

• Monday through Friday (no evenings, weekends, or holidays)
• Office hours:
  7:45 AM – 5:15 PM
  (varies by office needs/coverage)
• Lunch closure from 12:00 PM – 1:00 PM

Please do not contact the office(s) regarding hiring. All hiring is conducted via email.