Warehouse Supervisor - Phoenix, AZ en undefined

VGM Fulfillment is national leader is CPAP machine and resupply order fulfillment. As an employee-owned company, every person at VGM has a personal stake in seeing business succeed. We do this by taking responsibility from our customers for the key operations of order fulfillment: picking, packing, shipping, and inventory management. Our network of fulfillment centers is strategically located throughout the United States providing coverage to all 50 states. This role needs to be present onsite at our warehouse location in Phoenix, AZ.

Job Purpose Summary:  

The inbound supervisor will have leadership and management over receiving, returns, replenishment, and inventory, as well as oversite of warehouse team leads and hourly production or production support team members. It is important for the supervisor to have a general awareness and knowledge of how all incoming freight affects the business. The role is accountable to warehouse manager for departmental and shift applicable key performance indicators [KPIs].  

Functions of the Inbound Supervisor role will include operating a forklift, reach truck, or electric pallet jack. Operation of this equipment is considered safety-sensitive falls within the parameters of VGM Fulfillment’s Drug-free Workplace Policy.  

Reporting to:  Warehouse Manager 

Working Location:  Phoenix, AZ - VGM Warehouse

Work Hours Classification: Full-time, 6:30am-3:00pm Monday–Friday + overtime as needed 

Key Responsibilities: 

• Maintain a thorough understanding of standard operating procedures and answer any complex questions relating to the procedures
• Responsible for leading and developing assigned team members, inclusive of completing annual reviews, weekly timecards, and any time off requests
• Oversite and execution of daily shift goals and tasks as defined by warehouse manager
• Execution of allocating labor for volume as defined by warehouse manager
• Enforcement of department related incentive programs as approved by head of operations and head of finance
• Accountable to designated production and replenishment established KPIs for designated shift
• Lead by example in following safety protocols and encouraging reporting of safety concerns 
• Conduct regular safety inspections to identify and mitigate potential hazards and complete all necessary documentation; ensure the appropriate corrective action is taken
• Responsible for implementation of health and safety, security, and compliance initiatives, practices and behaviors and strict adherence to company policies and procedures
• Maintain a clean and safety work environment to prevent accidents and injuries
• Track all equipment and maintain record of accountability
• Maintain a positive and professional attitude while working with others of varying backgrounds
• Set a positive example through personal attendance and time management
• Be willing and adapt to change to support business objectives
• Work cooperatively in a team environment to achieve business goals and growth opportunities
• Embody the VGM Power of One Principals every day
• Maintain a clear and organized work environment by ensuring all work areas are kept tidy and free of hazards by regularly cleaning and organizing tools, equipment, and materials

Key Qualifications: 

• Ability to delegate, follow up, and hold themselves and others accountable
• Ability to consistently communicate with other VGMF and VGM Group personnel in person and via Microsoft Office 365 products
• Ability to enforce internal VGMF policies and VGM Group HR policies
• Ability to develop, influence, and coach direct and indirect reports
• Ability to understand and speak to departmental KPI’s
• Willing to work overtime if needed including a few Saturdays, or a couple hours during the week. 

Physical Requirements: 

• Ability to stand and walk throughout the facility 75% of the workday
• Ability to lift, push, and slide product and equipment typically weight up to 15lbs, and some weighting up to 30lbs
• Ability to react quickly and move quickly to various locations throughout the building as needed by the operation
• At least 50% of daily time dedicated to being “on the floor” available to direct reports and other personnel

The Inbound Supervisor role is considered a safety-sensitive position and as such, falls within the parameters of VGM Fulfillment’s Drug-free Workplace Policy.  

VGM Group, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, pregnancy, national origin, disability, genetic information, military or veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. 

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.