Cosmetologist en TPG Hotels and Resorts

Job Summary

The Company operates 24 hours a day and 7 days a week, so operational demands require variations in shift days, starting and ending times, and hours worked in a week. 

Complies with all guest service basics, such as uniforms, name tags, and proper guest greetings.  Knowledgeable about hotel facilities and services to assist guests as appropriate.  Ensures all communication containing Company, hotel, brand, and guest information is consistent with privacy policies, practices, and regulations.  Strive to exceed guest expectations with quality and timely service in a pleasant and friendly manner.

Essential Duties and Responsibilities

Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.

• Schedule: Begin and end all treatments on time.
• Be punctual ~Plan on arriving at least 15 minutes prior to your first appointment.
• Check your schedule and plan your day and prepare all necessary product set-ups for treatments.
• Provide manicure/pedicure services, make-up services and hair services to spa guests.
• Understand and use universal precautions.
• Have a complete knowledge of all spa services, packages, promotions, and retail products offered by the spa.
• Use and potion products as directed.
• Educate guests and recommend products for home use.
• Have knowledge of and suggest to the guests’ other beneficial treatments offered in the spa.
• Educate oneself on the ingredients of products used.
• Complete all assigned side work.
• Attend all mandatory staff meetings.
• Keep work areas clean and set according to procedures.
• Assist with laundry and other housekeeping duties.
• Always maintain a clean and tidy appearance.
• Inform Spa Director or Salon Manager of product needs.

Skills Required

The Company may consider an equivalent combination of acceptable education and experience, providing the knowledge, skills, and abilities cited below.

Education and Experience: Must hold a current NH Cosmetology license. A minimum of 1 year experience in the medical, salon or spa industry. Current CPR certification is preferred. High school education or equivalent experience. 

Skills and Abilities:

Knowledge of guest services and retail inventory. Consistent professional attitude and behavior with effective listening and communication skills.  Ability to work in a fast-paced environment, sometimes under pressure, while remaining flexible and efficient. 

Working Conditions & Physical Effort:

Stand, sit, or walk for an extended period. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance.  Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination· Must meet the physical requirements of being able to perform cosmetic services, including but not limited to standing, bending and fluid use of arms and hands utilized to perform necessary nail, make-up, waxing and hair services. Work is normally performed in an interior hotel environment.  While performing job duties, the associate speaks, listens, completes documents, processes requests, and operates office equipment such as a telephone, calculator, computer, copier, and fax.

Expected Conduct

• Always maintain professional behavior.
• Be knowledgeable of, practice, and reinforce good business practices relating to harassment, discrimination, and hostile environments in the workplace.
• Remain compliant with company policies and practices outlined in the TPG & Mill Falls Handbooks.
• Maintain composure during stressful situations.
• Follow work schedule, arriving and departing on time and being flexible. Adhere to work schedule and notify necessary personnel of schedule changes.
• Always present a positive attitude towards guests and fellow co-workers.