Agent Support en Integritymarketing

Agent Support

Eldercare Insurance Services

Hot Springs, AR

About Eldercare Insurance Services

With over 30 years of experience in the industry, Eldercare Insurance Services, an Integrity company, is one of the largest distributors of Medicare Supplement and other Senior Market insurance products in the United States. Leveraging a network of independent insurance agents, a career distribution sales force and an internal call center operation, EIS helps thousands of Americans every year get the coverage that they need.

By providing the best possible service and care to their customers, EIS has become a respected name in the Insurance Services industry. EIS is based in Hot Springs, Arkansas.

Job Summary

Increase regional agent client base through phone marketing, implementation of inside sales techniques, and tailoring products and services offered to individual agent needs.

Primary Responsibilities:

• Expand client base and increase profitability through the implementation of strategic marketing workflows, policies, and practices.

• Learn, retain, and deliver product/industry information and sales support to clients.

• Self-motivate, learn and apply sales techniques in order to achieve set marketing goals for outreach calls and new client contracts.

• Provide excellent customer service.

• Communicate effectively and professionally in person, over the phone, and in writing with agents, carriers, supervisors, and direct reports.

• Attend sales meetings, trade shows, and industry training seminars as needed.

• Identify, troubleshoot, and resolve operational issues quickly.

• Appropriately track and prioritize volume, productivity, and issues.

• Accurately input information into CRM systems within required time frames.

• Perform tasks and duties within the deadlines given

Primary Skills & Requirements:

• Competitive industry and product knowledge

• Sales process and territory management

• Self-motivated

• Persistency

• Critical thinking

• Demonstrated ability to plan and organize

• Flexibility to adapt to changing business operations

• Excellent customer service skills

• Excellent interpersonal skills

• Demonstrated oral and written communication skills

• Ability to represent the company in a professional and positive manner

• Ability to multi-task and operate in a fast-paced environment

• Ability to work independently and as part of a team

• Ability to maintain confidentiality

• PC skills

Benefits Available

• Medical/Dental/Vision Insurance

• 401(k) Retirement Plan

• Paid Holidays

• PTO

• Community Service PTO

• FSA/HSA

• Life Insurance

• Short-Term and Long-Term Disability

About Integrity

Integrity is one of the nation’s leading independent distributors of life, health and wealth insurance products. With a strong insurtech focus, we embrace a broad and innovative approach to serving agents and clients alike. Integrity is driven by a singular purpose: to help people protect their life, health and wealth so they can prepare for the good days ahead.

Integrity offers you the opportunity to start a career in a family-like environment that is rewarding and cutting edge. Why? Because we put our people first! At Integrity, you can start a new career path at company you’ll love, and we’ll love you back. We’re proud of the work we do and the culture we’ve built, where we celebrate your hard work and support you daily. Joining us means being part of a hyper-growth company with tons of professional opportunities for you to accelerate your career. Integrity offers our people a competitive compensation package, including benefits that make work more fun and give you and your family peace of mind. 

Headquartered in Dallas, Texas, Integrity is committed to meeting Americans wherever they are — in person, over the phone or online. Integrity’s employees support hundreds of thousands of independent agents who serve the needs of millions of clients nationwide. For more information, visit Integrity.com.

Integrity, LLC is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, national origin, disability, veteran status, or any other characteristic protected by federal, state, or local law. In addition, Integrity, LLC will provide reasonable accommodations for qualified individuals with disabilities.