Systems Administrator I en The University of South Florida Board of Trustees

1. Application Administration:  Configuration and administration of enterprise application system software on IT production and development platforms as  instructed by the Product Owner(s) in Application and Web Services.  These applications include but are not limited to: SQL service, custom developed and vendor supported platforms and other university operations applications.
2. Provide ongoing technical support:  Coordinate and provide day-to-day support and assistance for customers in the operation of production systems and applications under control of the App &  Web Services team. 
3. Perform or serve as vendor liaison for regular system maintenance including patching, backups and upgrades. 
4. Vendor relationship management:  Interface with the software and professional services vendors in support of the enterprise applications. 
5. Coordinate support and tasks as requested. 
6. Performance Analysis and Application Monitoring:  Routine monitoring of application performance, reporting any concerns to the Product Owner for further analysis.
7. Monitoring of applications administered to assure uptime and appropriate response when there is a service outage (following established Service Level Agreements for the application(s)).
8. Performs other duties as assigned.

MINIMUM QUALIFICATION & EXPERIENCE:

High School Diploma or Equivalent and IT certification OR High School Diploma or Equivalent and 1-year relevant work experience OR Bachelor's degree in Computer Science, MIS or other field involving software and analytical training

Soft Skills (e.g., leadership, communication, problem-solving):
The Systems Administrator I is an entry-level technical role responsible for supporting routine infrastructure operations, basic system software administration, and application support. Working under general supervision, this role contributes to team discussions, performs tasks in varied environments, and applies foundational knowledge to assist with system maintenance and troubleshooting. Candidates should demonstrate a growth mindset, effective communication, and a collaborative spirit. Key competencies include active listening, client service orientation, ownership of tasks, and outcome-driven execution. The ideal candidate is eager to learn, adapts well to team dynamics, and takes initiative in resolving routine issues while seeking guidance when needed. This role requires sufficient digital literacy and a clear understanding of organizational expectations.

Industry Knowledge (e.g., employment laws, financial regulations, academic administration):
Experience supporting a large user base for a variety of enterprise/vendor applications (both on prem and cloud based).

Degree Equivalency Clause: Four years of direct experience for a bachelor’s degree.
• Senate Bill 1310- The Florida Senate (https://www.flsenate.gov/Session/Bill/2023/1310) is conditional upon meeting all employment eligibility requirements in the U.S.
• SB 1310: Substitution of Work Experience for Postsecondary Education Requirements
• A public employer may include a postsecondary degree as a baseline requirement only as an alternative to the number of years of direct experience required, not to exceed:
• (a) Two years of direct experience for an associate degree;
• (b) Four years of direct experience for a bachelor’s degree;
• (c) Six years of direct experience for a master’s degree;
• (d) Seven years of direct experience for a professional degree; or
• (e) Nine years of direct experience for a doctoral degree
• Related work experience may not substitute for any required licensure, certification, or registration required for the position of employment as established by the public employer and indicated in the advertised description of the position of employment.
• Minimum Qualifications that require a high school diploma are exempt from SB 1310.

Working at USF

With approximately 16,000 employees, the University of South Florida is one of the largest employers in the Tampa Bay area. We are dedicated to cultivating a talented, engaged and driven workforce that strives to be bold. Employees excel in USF‘s rich academic environment, which fosters their development and advancement. In 2025, Forbes recognized USF as one of Florida’s best large employers, ranked No. 1 among the state’s 12 public universities. Our first-class benefits package includes medical, dental and life insurance plans, retirement plan options, employee and dependent tuition programs, generous leave, and hundreds of employee perks and discounts.

About USF 

The University of South Florida is a top-ranked research university serving approximately 50,000 students from across the globe at campuses in Tampa, St. Petersburg, Sarasota-Manatee and USF Health. USF is recognized by U.S. News & World Report as a top 50 public university and the best value in Florida. U.S. News also ranks the USF Health Morsani College of Medicine as the No. 1 medical school in Florida and in the highest tier nationwide. USF is a member of the Association of American Universities (AAU), a group that includes only the top 3% of universities in the U.S. With an all-time high of $738 million in research funding in 2024 and as a top 20 public university for producing U.S. patents, USF uses innovation to transform lives and shape a better future. The university generates an annual economic impact of more than $6 billion. USF’s Division I athletics teams compete in the American Athletic Conference. Learn more at www.usf.edu.

Compliance and Federal Notices

This position may be subject to a Level 1 or Level 2 criminal background check.

Applicants have rights under Federal Employment Laws: 

Family and Medical Leave Act (FMLA)

Applicants for USF employment are entitled to request reasonable accommodation(s) in the application process. A request is to be made at least five (5) working days prior to the time the accommodation(s) is needed. Visit the Central Human Resources ADA Accommodations webpage for more information on requesting an accommodation during the application/interview process.