Online Fulfilment Assistant en Bailey Nelson

Bailey Nelson is looking for a reliable, hands-on Part Time Online Fulfilment Assistant to join our Sydney support office!

At Bailey Nelson, we’re all about changing how our customers see the world and how the world sees them. We are a tight knit bunch of down to earth individuals who constantly look for ways to improve on everything we do, every day. 

We believe our team is the secret to our success. Our people and the interactions we have with one another and with our customers are what defines the essence of who we are, and why we are fast becoming the smarter choice in eyewear for our customers.

About the role: 

Bailey Nelson is rapidly expanding, adding around 15 new stores per year to our current 115 stores across three countries. As an  Online Fulfilment Assistant you will  support our team with everyday tasks. You’ll help pack and prepare products for our stores and online orders, and assist with general office organisation. This is a great role for someone who’s organised, practical, and keen to get involved in a variety of tasks.

The role is a part time, 12 hours per week across 4 days (Ideally Monday, Tuesday, Thursday, Fridays)

6 month fixed term position, working out of our Sydney Support Office in Woolloomooloo. 

Some of your Key Duties & Responsibilities:

Fulfilment

• Pack and ship prescription and non-prescription online orders according to internal guidelines
• Organise outgoing shipments for daily pickup
• Work closely with CS team on any orders that need additional attention or investigation 
  

Returns Handling

• Notify CS of any returns so they can action accordingly
• Receive and unpack returned items
• Sort returned stock for resale etc.

Inventory Accuracy

• Receive replenishment stock and update online inventory where required
• Reconcile physical stock with online systems to ensure consistency
• Flag and correct discrepancies in SKU counts
• Conduct regular cycle counts and stocktakes in line with company schedule

Your skills and experience:

• A positive, can-do attitude
• Strong communication
• Excellent attention to detail — you double-check your work
  Reliable, punctual, and ready to learn
• Comfortable doing physical tasks like packing or lifting boxes
• Basic computer skills (email, Google Sheets, etc.)
• No experience required — just a good work ethic and willingness to learn
• Previous experience in retail, warehousing, fulfillment, or admin
• Comfortable working in a small, fast-moving team environment

What are you waiting for? Frame your future and apply now!

Bailey Nelson is committed to creating a workplace that is diverse, inclusive, and welcoming to all. We welcome applicants from all backgrounds and identities regardless of age, sex, ethnicity or sexual orientation and we pride ourselves on our teams being as diverse and dynamic as our valued customers.